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December 2025 by husam elalami
If I could give 0 stars I would, I came to this store to get a new line for international travel hearing good things about Verizon. When I got my bill I realized I was overcharged a crazy amount so I reviewed it, and the sales rep lied about promotions and added stuff to my account without my knowledge, on top of this she added an ENTIRE LINE. The customer service was absolutely horrendous.
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December 2025 by Yasmin Juarez
If I could leave zero stars I would. The customer service was horrible. I tried to set up two new lines only to find out the lady that helped me added three different numbers to my account. Have yet to receive a refund for this. Additionally she added a hotspot to each of my lines without even telling me. Overall this experience sucked, I should’ve just stayed with my previous service. Don’t recommend this store at all.
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October 2025 by Terry Smith
It was great.
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September 2025 by Troy Roach
I just want to say so far if I was working perfectly.So I just want to give y'all 45 star reviews for right now.The service is good.The internet's good.I'm happy once it stays this way.You have a customer for life
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September 2025 by lea Jackson
Service was great people were respectful
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September 2025 by daniel harris
Fast and friendly. Very knowledgeable and does everything to get any issues resolved.
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September 2025 by Deborah Brewtom
Excellent customer service. Very knowledgeable. Thanks Mr. Clinton.
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June 2025 by gaye hanks
Went into the Adel store and had excellent service from Daundray the young man working there. He was most helpful.
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June 2025 by Justin Speight
They were very fast highly intelligent trained I loved it
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June 2025 by Jeremy Bennett
I had a 5-star visit with Clint! I was in and out in 30 minutes and my experience was seamless, enjoyable and informative! I highly recommend this business for your Verizon needs!
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June 2025 by Daniel Millsap
Great experience at the Verizon store! Super helpful!
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May 2025 by Alexis Elliott
Very friendly. Got everything done very quickly.
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April 2025 by Tammi Tammi
I’m 60 years old and would never-ever change my phone, if only they’d last forever. There is NO way I would attempt data transfer myself. Husband bought me a much needed new phone fr Verizon for Christmas. 4 months later I finally went to get help. My phone was a dinosaur and presented a few challenges but absolutely nothing Rachel couldn’t handle. She was so professional and knowledgeable and kind! We had such a great experience and thank Rachel so much for the incredible customer service! Pete and Ginger
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April 2025 by Sean David Pearson
Rachel was great to work with. She worked very hard to help my wife and I get a brand new phone.
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January 2025 by Ridha Bahroun
Horrible terrible customer service
