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March 2025 by Amore Lockster
They overcharge for hairstyles and only Star knows how to do hair and that’s only natural hair like silk press or loc retwists . The stylists at this salon are unprofessional and when they arrive late they don’t even try to comp a fee off. They don’t care about their customers time and take years to finish a simple hairstyle. When you make complaints about the style they come up with excuses and basically try to blame the customer. As a hairdresser when I show you a picture of a certain hairdo and you say you can do it it needs to be done that specific way. I’m the customer you shouldn’t be asking me every 5 minutes is this ok and is this how I want it when I showed you pictures several times of the hairstyle and you said you could do it. It’s either you know how to do the hairstyle or not. Also don’t lie about what you can do simply save me the time and money before wasting it on something I didn’t ask for. I went to other stylists here in Albany and all they need is a reference photo and they can do it also if it takes them more time than normal the style turned out amazing. I wouldn’t recommend going to this shop simply because they aren’t honest about their skill level and the prices don’t match up for what they can do.
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August 2024 by Aloe'Deeki DR DEEKI LLC (Aloe Deeki Face and Body)
I use these products everyday!
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June 2024 by Christina P.
It's been 5 days, and I've been trying to make myself feel satisfied with my hair. It's not the worse but it wasn't worth the money I paid! On Friday, I was about to walk to my car for my scheduled 9:00a.m. appt when I received a text from my stylist Chan stating she was running late due to an unexpected situation. Therefore, she pushed my appt to 10a.m., BUT SHE DIDN'T GET TO THE SHOP UNTIL ALMOST 11:15 a.m. Then, it took her until around 3:30ish to finish the basic NO DESIGN.....14 braids.... DIDN'T ALIGN HAIR PROPERLY TO FALL FLAT....LEMONADE BRAIDS. I wasted a whole day! My style looks nothing like the picture I provided and not very professional work at all....my ends look like the water wasn't hot enough, and the spaces between each braid are a different size...it looks like someone who was just starting out to do braids on people hair. I had to re-dip my hair in hot water at home.
VERY DISAPPOINTING!!!!! WONT BE VISTING THIS SHOP AGAIN!!!! I BELIEVE IN CUSTOMER SATISFACTION WHEN IT COMES TO EVERYTHING!!
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June 2024 by Lisa Dombrowski
Very disappointed went to get braids from Kelly and wasted time and service....I asked for lemonade braids looks nothing like the picture I provided and not very professional work at all edges wasn't neat and my end look like the water wasn't hot enoughs...it look like someone who was just starting out to do braids on people hair. And threatened to call the cops because I wasn't satisfied. The owner of the shop said the only thing she found wrong with the style was my edges was gray smh and the texture of the hair didn't fit the style. The picture in the middle is what was requested
VERY DISAPPOINTING!!!!! WONT BE VISTING THIS SHOP AGAIN!!!! I BELIEVE IN SATISFACTION WHEN IT COME TO MY HAIR!!
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October 2023 by Joan Monthomery
Called to get an appt. This lady was so rude. Poor customer service
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June 2023 by Shamalee Pedroza
Got my hair shampooed and braided by Star with the assistance of Divine. They did an excellent job. Whenever I get braids elsewhere they are typically too tight but that was not the case here. Great customer service too!Services: Shampoo & conditioning
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May 2023 by Rico Ford
Did good work and were very nice all the time and don’t talk behind your back
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August 2022 by Nadine Oliver
The BEST ?
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September 2021 by Ciara T.
Amazing service here came here ever since I was a little girl and the beauticians are like family to me and my family always come her if I need a good trim and silk press
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August 2021 by Candy Apple Red
Star has the best personality. Value her work.
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May 2021 by Dennis Jenkins
Excellent work! Excellent service!! all around styles just tremendous
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May 2021 by Marquette Lewis
I really love my experience there nice conversation.. she my new style. I give her a 10
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April 2021 by jaron coleman
Star is very good, I got my hair washed, retwisted, and styled. She is very friendly and clean. She is also funny and has a great sense of humor.
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April 2021 by monica childs
I absolutely love javaughn and starr!!!!!!!
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November 2020 by felisha Johnson
Great Monica is great Customer service and skills
