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October 2023 by Shantrell H.
If you're looking to purchase a new vehicle, I highly recommend Albany Honda and ask for Richard. He's a very pleasant salesman to work with. This is my 3rd vehicle from Albany Honda and he has taken care of my request each time. The buying experience and customer service is the best ever.
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September 2023 by Grace W.
One of the best dealerships I've been too. Alex is the best! He helped me get my new Honda crv hybrid and he made it so easy! Everyone at Honda is so nice and friendly. Definitely will be going back!
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August 2023 by Beth Cowles
Got me in short notice and service was prompt and friendly.
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August 2023 by Jerel Johnson
I've patronized Albany Honda Service for 5 years now and the customer service is excellent. The staff have performed oil changes, tire rotations, and tire fittings without any problems. It's easy to schedule an appointment and there is a waiting room if you wish to remain until your car is ready. You can schedule via online, phone or in person.
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May 2023 by lydia dyke
Took my hybrid Honda here three times for the same car trouble/symptom. The fourth time I was told by the manager to tow it in and leave it “for a few months” so they could see what was going on. But it turns out they do not have a Master tech mechanic that can work on hybrid engines, and the closest one is in Valdosta at Langdale Honda. I ended up paying to tow it to Valdosta to Langdale Honda. They had it fixed in a matter of days and we’re very knowledgeable. So if you have a hybrid, you may want to consider this if it is a hybrid repair problem.Service: Auto maintenance
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January 2023 by Mary Jackson
XI had a wonderful experience. The service department took very good care of me and my van.
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January 2022 by Sherry Terrell
Was there with my mom she was buying a new vehicle very friendly customer service
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July 2021 by Bruce D.
American Honda sent my Mother an airbags recall. My Mother is 90, so I called Albany Honda to make an appointment. I drove 75 miles to pick up my Mother's Honda Accord to carry to Albany Honda. American Honda we would have the use of a free loaner vehicle, Albany Honda said the vehicle would be in and out in approximately 2 hours, so no loaner cars were allowed. After 2 hours, my wife got a call wanting to know if we were going to leave the vehicle there over night? They later called and said come pick up the vehicle, to my understanding only part of the repair of the airbags was completed. I was told to call back later and to see if the other part had come in. Again with my understanding, I asked if my 90 year old mother would be driving a vehicle with airbags that might be faulty, never got a clear answer.I sent a message to the dealership asking for some insight, no reply. I contacted American Honda, they said it might be up to two months before they would/could actually contact Albany Honda because of being shot staffed during covid.I can not recommend Albany Honda or American Honda at this time.
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January 2021 by Jimmie Gardner
Excellent customer services!