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February 2025 by Paula Hatcher
I was very satisfied with Maceo M's help. He was very friendly and knowledgeable!
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February 2025 by Daniel (Daniel)
Takes forever
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February 2025 by stephen snell
Very professional and very nice got in and out as fast as you could 😀 get in and out for phone shopping. I recommend at&t thanks 😊 👍 🙏 😀
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February 2025 by demitrus christian
Awesome
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February 2025 by Tammy Moore
Got my phone checked to c if charger or phone. He hooked up phone to charger and it was that so happy, low cost fix but not there lol charger $30 um no. Anyway different employee was like u got other people first to guy helping me, I was like ma’am I got appointment so really I’m butt out. She was rude acting girl. Made me decide to but charger somewhere else so...
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January 2025 by Kenyetta Floyd
Mrs . Preston Was AWESOME ! Her Customer service was SUPERIOR ! I recommend anyone to her !!
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January 2025 by Brigitte Robinson
I lost my android phone 🤳 and visited the store. I purchased a new phone with Fingerhut but no SIM card 😞 was included. I was able to add my Wi-Fi password and credentials, thus ; resulting in me having access to the Internet. But I don't have a dial tone. That's why I visited the AT and T store in person. They installed a new SIM card free of charge and activate the phone 🤳 with the same phone number. I inquired about the new IPHONE 16 Max Pro and got approved for financing after they did a credit check. I just had to pay for the sales tax which cannot be financed. I don't remember the exact cost of the IPHONE 16 Max Pro because of it being financed, sorry 😐. But I'm going to give this a 4 Star because I can't access my iCloud account and I have to go back to the store 🏬 for that. I know that I'm using the correct password 🔑 because I have it written down. But I can't access iCloud on my computer 🖥️ either. Don't know what the problem is with iCloud so I have to use my Android phone to listen to music 🎶 and have a music playlist. Basically, I would recommend iPhone 16 Max Pro as a hobby and not mandatory. I have a camcorder for 📽️ 🎥 but a cellphone 📱 is good for last minute video 📸. Hopefully this helps 🤞.
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November 2024 by Opal Holton
Broke my phone. Young lady helped me quickly and set up a repair/replacement for the following day. Very happy😁
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November 2024 by Tami Bossbishalldaya
Trash internet . In store customer service is less than 1 star! Go to Mediacomm!
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October 2024 by QUARNITA CASTLEBERRYQUARNI
Companies have forgot about Customer Service.but yesterday at AT&T I met a great Customer service Rep. Mark who was knowledgeable and efficient. And introduced me to other great promotion deal they had going on. Thank you Mark OF ALBANY GA. I will never forget you. Mrs Castleberry
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September 2024 by Rose Strickland Branam
Thought I was lowering my phone bill. Instead it went way up!
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September 2024 by Queen Moses
Nothing to report just paying phone bills.
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August 2024 by Betty Johnson
I encountered an issue with the automatic payment feature for my bill. Fortunately, Mark, a representative at the AT&T office, promptly addressed and resolved the problem.
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August 2024 by freddie fairbanks
Great costumer service. Thanks
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August 2024 by Yolanda J
Poor service some people waited 4 hours and all the staff was new I think they didn’t know how to do anything
