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October 2023 by Justice F.
Until Friday October 6, 2023, I never had a problem until I went to pick up a new prescription. I went through the drive thru. The woman with the braids was so rude. If a person asks you a question and you have to snap at them then you need a new job. I don't believe she was a pharmacist. I hope not. She felt she could do that to me because I was in my car. Due to my maturity I didn't curse her out or act stupid like her. I'll say this: we are the same race and like so many of my people we fuss at each other and grin at every one else. Due to her negativity I will be change to get my prescriptions else where and stop shopping there. And as you can see negative experiences spread like wild fire.
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January 2023 by Star Bailey
This pharmacy was able to fill my prescription quickly and so nicely. We travel all over the country and depend on CVS to be able to help me out with transfers and 90 day fills. This pharmacy even gave us a gift bag with our order. It had some really good things in it and I plan on using all of it plus the coupons that were all at least $1-$2 off the products that were promoted. Thanks again guys!
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January 2023 by Google user
This pharmacy was able to fill my prescription quickly and so nicely. We travel all over the country and depend on CVS to be able to help me out with transfers and 90 day fills. This pharmacy even gave us a gift bag with our order. It had some really good things in it and I plan on using all of it plus the coupons that were all at least $1-$2 off the products that were promoted. Thanks again guys!
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December 2022 by Tracey Jones
My first time using CVS pharmacy was a unprofessional experience. I waited at the drop off counter for almost 15 mins before being acknowledged. When someone finally acknowledged me,I was told my medication was ready.I got to the check out counter.I was told my medication was $55.I was told my insurance wouldn't cover my prescriptions.I asked how do you know when you never ran my insurance. You never asked for my information. Then it was a very rude tech with long braids blurted out ha-ha. They finally ran my insurance my cost went from $55 to$15..After that they wanted to get back in the check out line at the end of the line I already just left.I was in CVS for at least an hour..I was sick and nauseated. That was the worst experience. I plan to never patronize that CVS again!!!
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September 2022 by Jeanita Fulmore
Nothing. No problems.
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July 2022 by Captoria McClendon
Quick and friendly service.
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July 2021 by Ashley Harvey
2 hour wait after oral surgery?! Unacceptable!! Been on hold for 20min & NO ONE HAS PICKED UP THE PHONE.
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August 2020 by Billy Cook Jr
I have called 3 days now and no will answer the phone and they give you the wrong meds and you have to pay for them
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August 2018 by Crystal K.
Hate this cvs, so unorganized!! The store seems over crowded and trashy. The pharmacy needs a redo, they need more space. It looks so bad when prescriptions are sitting on the floor. In my opinion with Rite aid closing they need to increase help and space back there. The employees are usually really nice and greet you when you walk in.
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April 2018 by Lindsey Satterfield Watson
My local CVS is AWFUL. I have issues every time I go in there. I'm taking my business somewhere else. I was told my medication would be ready for pickup on Friday by 2pm, and here we are, Sunday morning, and its not ready, will just be "about an hour." Are you kidding me? You've had it for something like 44 HOURS, but you just need one more? No. I wish 0 stars was an option.
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July 2017 by Judy Bauer
I do business with a lot of people and never have problems and write many good reviews. This will be my very first negative review. It is in regard to the gals only who answer the phones in the pharmacy at Cvs on Westover in Albany ga. They never say their name so you can't report the ones who are so rude. They are short and argumentative and then get mad at me. I go thru this every month when I have. To order our prescriptions. If I can I order on line. No problem but sometimes I have to call. My husband wants to change pharmacies. Too many more times and I may. I have taken to just hanging up and calling the next day when maybe I get someone more pleasant. Not sure if it is a certain gal or more than one. Next time I will ask their name first. Pharmacists are great and helpful. Especially Jackie. That goes for All other personal in store also.
