This Verizon authorized retailer, Russell Cellular, provides great customer service with staff described as helpful, patient, knowledgeable, and courteous. Employees go above and beyond, answering all questions and making processes like switching services, trading phones, and transferring information quick and easy. The store has been noted to have phone models in stock that are sold out elsewhere. Customers report a positive experience that makes them recommend the location to friends and family, preferring it over other Verizon stores. The service is consistently praised as effortless and satisfactory.
Excellent service very helpful all questions and explanations
October 2023
Great customer service and apparel choices. Staff was patient with us and answered all questions to our satisfaction. Will definitely be keep using their service and use that location
November 2022
Patrice was absolutely amazing and made sure that i got everything i needed!
