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January 2024 by Rita Cornel
On 01/29/24 I went to the Albany, GA store to buy a roll of electrical wire. After a prolonged wait I put my hand through the gate and took the wire, put it in my cart and I continued shopping for a ceiling fan. Soon after an associate started to question us, I explained that I took it from the shelf because nobody showed up to assist us. At that point he started an argument about why the items were locked (and honestly, we don’t care why), in a rather derogatory manner grabbed the item from the cart somehow implying that I intended to steal it and walked me and my wife to the checkout. In the process I couldn’t buy the fan, and never mind that for the last two years since we moved here, we spent thousands of dollars on appliances and materials for our new home. In conclusion: yes, we are foreigners; yes, we don’t look like most of the Americans, but we are used to being looked down and discredited, so, thank you for your services and we will never set foot in your store again.
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January 2024 by Alice Gibson
Love me some Home Depot, but occasionally you will run across someone who says, “That isn’t my job.” We needed help with loading 10 bags of potting soil so the cashier (who was absolutely the best and very helpful) called for help. An employee with an orange Home Depot vest on that said “Garden Loader” on the back told her that he’ll help this time, but for future reference it wasn’t his job. Wasn’t his job?!? His vest literally had “Garden Loader” on the back. Am I missing something??
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January 2024 by Alex McColman
This Albany,GA. location is so customer friendly that we no longer shop at Lowe's.
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January 2024 by sandy fuentes
Always find what I need and the staff is always helpful as well.
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January 2024 by Kenneth Williams
The girl at the customer service desk was extremely rude and just constantly stared her phone, ignoring me. I asked her to see a manager and she had a miss Antoinette Finally, come up to the counter after about 15 minutes awaiting while the girl at the customer service desk talk to her boyfriend on Her phone. She continued to tell me that it would not take my return. And that perhaps I would be a happier customer with lowe's or other department stores. I will never be returning to this home depot and I advise everyone to stay away.
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January 2024 by samich maker
Best Homedepot I've ever been to
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January 2024 by Catherine Calhoun
Great job !Very friendly and helpful.
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January 2024 by Belinda Clay
Found everything that I needed and the staff was there to assist me.
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January 2024 by Freddie Kirima
It endowed with very many merchandise especially on construction materials and domestic appliances.
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January 2024 by Sandra Greene
Friendly place to shop.
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December 2023 by Denardo Barron
Thanks, Manager Carla, for the great customer service
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December 2023 by charmaine edge
Great atmosphere
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October 2023 by Michael Mcclendon
I love home depot. It's a place where men can enjoy shopping and all the manly man tools. My favorite place
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September 2023 by Lilah's Classroom (Aunty Lilah)
Great customer service and staff. Help you to purchase the right item to meet your needs.
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September 2023 by Calvin Brown
Today, 27 Aug @ 1130, I purchased seven boxes of tile. I asked the cashier did she have anyone to help me load and she yes, let me get someone. She called a guy named Celab, I think I spelled his name correctly. When he came in, he told the cashier that he had to assist someone in the service depth. What bothered me the most is that when he finished with that task he seen me standing there, looked at me, and walked the other way. I'm ok if you don't want to help me, just tell me. Just poor customer service.
