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August 2023 by Terri Ingle
Very kind staff. Very helpful with my inquiries. When I need jewelry I will definitely go back to them.
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June 2023 by Teresa Anthony
Very professional services. Quality work . Very satisfied with their skillful work in repairing my watch. I am a very ,very satisfied customer.
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November 2022 by Therese Mullen
Great customer service from Elizabeth!Just a suggestion. You might want to update your jewelry selection.
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August 2022 by Sam Nordlinger
I brought in a ring to get appraised. When i went back the next to pick it up the band had been cut. They ‘attempted’ to fix its but now the band is visibly more messed up then it was originally. Then they would not refund the appraisal cost despite their mess up. Would not recommend this place.
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June 2022 by Melinda Carter
They talked to me of different stones with engagement rings. I love this place!! The people were very nice and patient.
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June 2021 by Sandra Jones
Always have beautiful jewelry and great customer service!
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October 2020 by Jason Davis
Very very nice!
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February 2020 by Nancy Parker
I have been so pleased with the service received at John Ross Jewelry. I would highly recommend for all your needs, jewelry purchase or repairs. Very high quality and very kind staff.
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January 2020 by Katy Lyall
Well, my 6 year old wanted to buy a chain to make a necklace from a clip on ear ring that belonged to his great grandmother to give his sister for Christmas. The employee was exceedingly discouraging and just didn’t want to help. It seemed like she just didn’t want to find a solution to basically attach a chain to the broach. It made us sad....I went to Allen’s and they figured it out and I bought myself some earrings!
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October 2019 by Eileen Workman
Wouldn't go to any other jeweler! We've been using John Ross for years!
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September 2019 by Jake Clark
Thank you Devorah!!!!!! I am truly humbled by your words. And thank you again for being such a wonderful ambassador!!! If anyone is ever curious about getting a ring custom made we never charge to create a ring using our CAD software. Like Devorah’s ring, those stones were used from jewelry she previously owned, so if you want to put those diamonds to use again I would love to sit down and create something, picture or no picture, I’ll create you something you’ll love for many generations. If anyone has any questions please feel free to give us a call. Thank you everyone,
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August 2019 by Devorah Daniels-Kranz
My husband's 25th anniversary ring exceeded all my expectations. Jake took my drawing (see last photo), and made it into a reality. He listened patiently to all my ideas and concerns. He answered all my questions. He kept me informed and involved every step of the way. Most of all, Jake took my idea to the next level when he applied his advanced skills and tasteful artistry to the final design and manufacturing of this ring. I could not be happier with my first experience at John Ross Jewelers.
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April 2019 by Jim Hendricks
Friendly folks and good prices. Always had pleasant experiences there.
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June 2018 by Tina Lynn
Always satisfied with the work they do for me & I've dropped of lots of items for them to repair. I'd highly recommend them to anyone looking for a good jeweler!
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April 2018 by William Carroll
Wonderful costumer service and great workmanship. I had a great customer service experience. Everyone was friendly and polite. Nice to know that this business is still going strong in this community.
