Kohl's is a department store that carries favorite brands in fashion and footwear for an active and casual lifestyle. The store is described as clean, organized, and not overwhelmingly crammed with items. Staff members are consistently noted as very friendly, helpful, sweet, and wonderful, providing excellent and quick assistance. Customers appreciate the helpful service in finding items and checking out. While one reviewer expressed disappointment in a limited selection of summer shirts, they still love the store. Overall, the shopping experience is viewed positively, with some customers thinking of this particular location first for shopping.
First time in this store. Very clean and organized. I was able to find exactly what I needed quickly and I was in and out in ten minutes.
April 2026
Great customer service all throughout. Keerica deserves a raise, she helped my save almost $40!!
January 2025
I always try to stop at this location when in Albany. They usually are well stocked with friendly staff. Parking is ok, usually filled with a bunch of high school kids, but they normally don’t bother anyone. Decent prices but the coupons don’t cover all brands and I wish you could bank your Kohl’s cash or apply to... read full comment