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November 2023 by neal gassett
Great bank and great customer service
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September 2023 by Leon Da 1
My first visit to this facility, I nervously approached the guards post on marine’s base . Very pleasant and helpful in guiding me to the exact location. The tellers were very kind everyone speaking with a smile. I rarely give 5 stars , well deserved ?
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April 2023 by Willie Jackson
The employees are very excited to help you with your needs.
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May 2022 by Jason Kegler
Everything has been great so far! I'm a mere 3 mins drive from the MCLB branch so that's good. But l don't like the fact that that's the only (restricted-access) branch in the area. That needs to change! But my understanding is, there will be an NFCU ATM erected outside the main gate at MCLB in the not-so-distant future. *FingersCrossed
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May 2022 by Jerry Deubner
Excellent credit union and excellent branch. Very friendly and helpful staff!
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December 2021 by J.R.
I have been asking for years now for Navy Federal to realize they need to add a location to this area (for those who live in the Valdosta, Thomasville or Tallahassee area) so that those members who cannot access the restricted access branch (located on the military base) can at least have a reasonably close branch to access. This area/region forces members to have to drive for hours to get to a branch location. Just type in Navy Federal Credit Union on google maps from a 31605 zip code location and you'll see there is nothing close unless you drive hours away!
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May 2021 by Trish Perry
3 months on a refinance. And still getting a run around. This is the worst credit union I have ever delt with.
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April 2021 by Sheryl Ziggler
They were great when civilian members had access, but now, not so much. Get one in Albany Pointe Plaza. somewhere for civilian members to have access also. it's a civilian institute, as well.
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March 2021 by Jimmyjoebobsue
I have been asking for years now for Navy Federal to realize they need to add a location to this area (for those who live in the Valdosta, Thomasville or Tallahassee area) so that those members who cannot access the restricted access branch (located on the military base) can at least have a reasonably close branch to access. This area/region forces members to have to drive for hours to get to a branch location. Just type in Navy Federal Credit Union on google maps from a 31605 zip code location and you'll see there is nothing close unless you drive hours away!
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February 2021 by Gregory Ewings
Can't access during COVID due to it being on base. Have to travel all the way to Columbus. Please build a branch outside of base for easier access for veterans.
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June 2020 by Ken Springer
Everyone I have talked to since I joined the credit union years ago has been friendly and very helpful. They always take the time to make sure your issues are taken care of. I would highly recommend them to anyone.
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May 2020 by Patricia Lawson
I've been a member of NF for several years and every experience has been outstanding. Excellent customer service, prompt response, quick problem solver, always there when you need them..so on and so on.HIGHLY RECOMMENDED '#IMANAVYGIRLFORLIFE!!
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December 2019 by Jawana Boyd
I love navy federal the staff & customer service is GREAT ?
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July 2019 by Nicole Jones
LOVE THIS BANK. Just wish they had more than one branch in the area.
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August 2018 by Stephen Lowery
I've been with NavyFed for 5 years and will continue to be with them. They have a great staff and awesome customer service!