Ross Dress for Less offers a wide selection of the best brands and latest fashions for family and home at discounted prices, ranging from 20% to 60% off department store prices. Customers enjoy the treasure hunt experience, but some have noted that the store could benefit from more merchandise, particularly in the decor section, with requests for more throw rugs, lamps, and comforters. While many appreciate the large selection and courteous staff, there are concerns regarding the frequent use of security alarms, which can make shoppers feel uncomfortable. Although some customers have reported mixed experiences due to unhelpful employees, the overall shopping experience is often enjoyable, especially for back-to-school items and women's plus sizes. With improvements in merchandise availability and customer service, Ross has the potential to enhance its appeal further.
