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“Very good customer service. The representative was very friendly and knowledgeable about my questions. She was a great help I would definitely recommend this place.”
9:30AM - 5:30PM
1604 Camp Ln, Albany
Self Storage
“I’ve dealt with a lot of facilities and this place ranks very very high. Super friendly (Ingrid) and very helpful accommodating. Great access hours and location as well. Thank you.”
“Mrs. Shelley was one of the most nicest and welcoming person you ever want to meet. She go me squared away in no time with my storage even when I chose the wrong storage at one point. She was really quick on her toes to make it right. Can’t go wrong when she’s around.”
8:30AM - 5:30PM
2801 Palmyra Rd, Albany
Self Storage
“Been using Royal Storage for about 4 to 5 years and have never had a problem with them. If your payment is late, they will put a red lock on your unit but as soon as you catch payment up, they take it off. Customer service has always been friendly.”
“The lady in the office is great. The owners are outstanding people who have always helped me out any time I needed anything. If I could give them 10 stars I would.”
9AM - 5:30PM
1900 Ledo Rd, Albany
Self Storage
“Excellent service I used the storage for about two months no problems with any of my furniture and Great Customer service fast and friendly response I would definitely recommend and use again if needed 5stars”
“Every interaction I had with the owner was very welcoming. I called him at the last minute looking for a unit to store my stuff he stayed even though he said he was about to leave till I got there, which was very sweet if you ask me. By mistake I took his wire cuters lol he called me and ask i told him I was bringing them by and that was that. Would recommend to other people.”
“Staff was super friendly, loaded in a timely manner and out the door, with that being said, I did have an issue that I washed the trailer out too close and had to wait for it to be completely dry before they would load due to the risk of peanuts molding with moisture. I fully understand that. They let me park overnight at the facility even though there's not a ton of space. Docks are wide and plenty of room to back. Overall great place to get loaded as long as your trailer is clean AND dry. Have a washout receipt in hand helps speed up the process”
“Great experience renting a truck at our local Uhaul. Both the of the Uhaul employees that helped me yesterday in Albany were great. In the morning, when I picked up the vehicle, and in the afternoon when I dropped off. The processes were smooth, simple, and quick. Would absolutely rent from this team again. Truck was clean and operated well, it even had a back up camera!”
“I deliver here a few times over the years, always goes without a hitch.
1 thing to keep in mind however;
They assign a door and if its busy, you must watch for your turn.
4 stars only because a phone call would be great so a guy can get a few winks.
Thanks for the prompt, professional work, Interstate Wharehouse!”
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“I have had a unit with this facility for 5 years and it has been a pleasant experience every time. The units are spacious and pest free. My climate controlled unit is consistent. The units are secure and the location is central to Albany State University West Campus. Even with the change in management, the quality of service has remained the same!”