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February 2025 by George Arnett
Closing at 5pm on a Sunday makes no sense. I arrived at 5:03 and was turned away. 3 other cars pulled in as I was leaving.
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January 2025 by C M
I don't recommend having keys made here as I had 2 keys made here today by the desk clerk and neither key works. She said the key did not need to be removed from key ring prior to making the keys so I'm not sure that made any difference. Time and money wasted. I've used Home Depot in the past with no problems with the key. The only challenge there is finding someone to assist, which may take awhile.
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December 2024 by Karen sands
normally a great neighborhood store but staff completely not aware of it's inventory and fustrating shopping there.
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May 2024 by Anne Hakooz
So helpful! Love these employees who go above and beyond!
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May 2024 by Scott Hamilton
The people there are super nice and knowledgeable of their products.
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April 2024 by Jose Oreana (Chele)
Very friendly and helpful staff
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April 2024 by Edgar Angulo
Well located place when someone needs some stuff.
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March 2024 by Bob Burmeister
Great store. Always very helpful here and typically get you directed to what you want or help you find it when you first walk in.
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February 2024 by Steven Hebel
Laser great people. P better. Excellent service!!!!
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February 2024 by Lawrence Sutherland
I am a woodworker of sorts and frequent this Ace once or twice weekly. Excellent, did I say Excellent customer service. The rewards program is great too - always seem to have a coupon or reward dollars available on the app - makes it a little more competitive with the big boxes if you shop frequently. Note the prices are generally reasonable without the rewards and my experience with the Ace branded products has been good. They have a great selection and with very few exceptions I am saved a trip to the big box store and can get answers from the knowledgeable staff - Love this place! And especially like being able to support a local owner/family.
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February 2024 by Susan L
Awesome store, friendly staff, and I love shopping here. Highly recommended.
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February 2024 by Monica Mkenya
First of all I want to apologize to Matt the Store Manager and the 2 employees working the date of 01/29/2024 around 12:00 pm for the accidental 1 star rating (intended for the store in Milton area) because they truly DO NOT deserve that. They went above and beyond on helping and assisting. On my defense, the email for the survey stated “rate your interaction” but was not giving the address of the Ace Hardware, which was an online transaction and over the phone interaction with the store in Midtown/Milton, beyond acceptable level of any common sense or courtesy! They could learn from the Team members in Crabapple how to behave.In a nut shel, the manager and employees at the Crabapple location were OUTSTANDING
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January 2024 by Athan Tsarouhas
I was a couple of minutes late, the owner let me in and he was very accommodating. Great store for Stihl service and parts for chainsaws or any other Stihl tools.
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January 2024 by Burt Kolker
Actually ,my experience was very nice. This is an update to what was obviously an error.
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November 2023 by John Prestigiacomo
ALWAYS friendly service! Prices are good and the selection is great. Much more pleasant experience than the big box retailers!