John's Creek Ace Hardware is known for its fantastic customer service and helpful staff. Customers appreciate the friendly atmosphere and the staff's willingness to go above and beyond to assist with various needs. Many have noted the quick and efficient service, such as getting keys made correctly when other places failed. The knowledgeable team offers solutions for different projects, showcasing their expertise that surpasses larger stores. One customer highlighted exceptional service during a grill order, where the staff managed to cancel a delayed order and deliver a new grill the same day. Additionally, the management is prompt and effective in resolving any issues, ensuring a positive shopping experience. Overall, John's Creek Ace Hardware stands out as a reliable and supportive resource for the community.
Fantastic service!! I was in a bind and needed some supplies ASAP. The staff was very helpful and went above-and-beyond to help me.
September 2024
Great establishment to have. Friendly and helpful staff. I needed to get copy of couple keys. They made them very quick. Before here , I got 2 copy of keys at Kroger key machine. But they did not work. I got my refund back. It is good to have Ace hardware to get it done things quicker and correctly. Thank you.
June 2024
Amazing customer service!!! Had a slight mix up with an online order, the manager fixed it immediately!!! Highly recommend this store ? ?
