John's Creek Ace Hardware is known for its fantastic customer service and helpful staff. Customers appreciate the friendly atmosphere and the staff's willingness to go above and beyond to assist with various needs. Many have noted the quick and efficient service, such as getting keys made correctly when other places failed. The knowledgeable team offers solutions for different projects, showcasing their expertise that surpasses larger stores. One customer highlighted exceptional service during a grill order, where the staff managed to cancel a delayed order and deliver a new grill the same day. Additionally, the management is prompt and effective in resolving any issues, ensuring a positive shopping experience. Overall, John's Creek Ace Hardware stands out as a reliable and supportive resource for the community.
Not a fan of Ace Customer service was great at this location My 3rd time there
March 2026
Love this place. Owner is hands on and a cool dude. Very helpful staff.
March 2026
I own professional deck, staining company. and the store is the absolute best when it comes to providing TWP stain. I called with a last-minute emergency and needed to pick up stain. They were willing to take my card number over the phone, and put the supplies outside for me in their last couple minutes of being open.
