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February 2025 by 333thomast
Went in today to order a S25 ultra. I just wanted to see what it felt like in my hand compared to my S23 ultra. But they said that couldn't happen. Also I felt like I was bothering them. I had stopped by there other store yesterday and pretty much felt the same. Also my wife wanted to get a upgrade to the IPhone 16 pro. So I'm just going to order on line. The thing is I was so excited to order the phone I've been researching all about the S25 ultra. It should have been a good experience.
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May 2024 by Gene Caifano
Reka was awesome and helped me out
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March 2024 by Matt Joines
Doors locked and lights on at 5:30PM and no sign about being closed
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February 2024 by Corrina Starr
I just got a new phone. I came to the Crabapple store, and somehow, I couldn't get into my phone ( I was messing around with my settings) ? of course, I was freaking out! The store was open, but the door was locked, Nick was having his break, was in his car, and saw me. Came up to me, ON HIS OWN TIME, and fixed my phone so I could get in and use it.Outstanding service and a very kind, respectful young man! Very appreciative of the "above and beyond " service Nick provided. Thank you again, Nick! ( I told you I was gonna put you on blast, lol ❤️)
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January 2024 by Claire Pearson Coaching
Reka was very helpful and knowledgeable ?
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January 2024 by Alissa LeGates
Reka was able to take my husbands I phone 7 and upgrade it to I phone 14 pro max.She was only employee and able to handle at least half a dozen people within our time frame . She’s was so patient and kind.
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November 2023 by Himal Nana
I been been to his store before and always had no issues.However, today the gentleman upfront was with another customer setting up their phone. The whole 25 minutes I was there waiting I was not even acknowledged, nor told to be patient.I ended up walking out & going to the Verizon (down the street) for my item. At least at Verizon I was greeted.Very unprofessional and not deserving of my business!
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November 2023 by Frederick Huttner
Rekka at the AT&T store in Alpharetta is a professional, courteous and very helpful. Frederick Huttner
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October 2023 by Brandy Smith
Reka and Ryan really worked hard and diligently to help me resolve all my issues! Great customer service! Thank you both for the pleasant phone experience!
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October 2023 by Ivy Lemo
The lady I met was awesome she was helpful and took her time to help...I have met different individuals at each vist but they all have the great customer service.
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September 2023 by Razz
Bradley was awesome! We had an issue no other store or call would fix and he was very kind and patient with us. I've had my bitter experiences with AT&T but if you need something done come to this store!
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September 2023 by Razz Daiz
Bradley was awesome! We had an issue no other store or call would fix and he was very kind and patient with us. I've had my bitter experiences with AT&T but if you need something done come to this store!
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June 2023 by Shelly P
Definitely a place you should visit the guy that works here who is the general manager is such a sweet individual very kind and business oriented it seems like they have better New Management since the last time I've come here a while ago. The general manager is amazing check him out and find good services at this location
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May 2023 by Mike Levitas
Aidan, the store’s manager, was very nice and helpful. Would definitely go back!
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February 2023 by Ty Ruth
Definitely a place you should visit the guy that works here who is the general manager is such a sweet individual very kind and business oriented it seems like they have better New Management since the last time I've come here a while ago. The general manager is amazing check him out and find good services at this location