-
February 2024 by Rashid Farook
Fast and convenient drive thru for everyday banking needs. Right next to the Kroger shopping center with nearby restaurants for dining options. Also easy access from both Jones bridge road and Highway 120/ state bridge road.
-
December 2023 by Phia Pitts
Everything about this bank is just awful. Worst experience every time I come here. Does corporate even care that this branch is complete trash?
-
August 2023 by Sydni Rosenblum
Been here and there was only one person besides me in the building. He was receiving help. A lady on the side kept helping others coming in and not wanting to help me. Eventually a gentleman Camilo was helping me.
-
December 2022 by Sumeyra Y.
If you want to make appointment and still wait for more than 30 min you are welcome to visit this branch
-
September 2022 by Tyrell Govindasamy
Not long waiting times and very helpful staff. Rhada helped me both times and I'm happy with the service.
-
April 2022 by Shanthi Collooru
Update:Todays visit was much better than last time. As soon as I came in I was greeted by that bank teller that I saw yesterday. I was greeted by Sherin, the Relationship Banker, immediately too and she took care of my wire transfer very easily. She even waived the fee for me, since I was getting different information from customer service and the other bank relationship manager I saw yesterday.We also chatted very comfortable and easily while she took care of my banking needs.I felt very valued today and will be coming back again.As soon as I came in I got ignored and passed over because of how short and young I look. Even though I have been waiting here for over 5 minutes none of the bank representatives have looked over at me or acknowledged me. The one banker that is here even gave me attitude when I asked her. Apparantly she assumed something about me by my appearance but as soon as the other banker, Camilo - who was the only one who acknowledged my presence there, told her I was a preferred member her attitude totally changed towards me. It shouldn't matter if you are a preferred member or not, each customer should be treated equally and properly.
-
April 2022 by Shanthi C.
Update 4/21/22: Todays visit was much better than last time. As soon as I came in I was greeted by that bank teller that I saw yesterday. I was greeted by Sherin, the Relationship Banker, immediately too and she took care of my wire transfer very easily. She even waived the fee for me, since I was getting different information from customer service and the other bank relationship manager I saw yesterday. We also chatted very comfortable and easily while she took care of my banking needs. I felt very valued today and will be coming back again. On 4/20/22 As soon as I came in I got ignored and passed over because of how short and young I look. Even though I have been waiting here for over 5 minutes none of the bank representatives have looked over at me or acknowledged me. The one banker that is here even gave me attitude when I asked her. Apparantly she assumed something about me by my appearance but as soon as the other banker, Camilo - who was the only one who acknowledged my presence there, told her I was a preferred member her attitude totally changed towards me. It shouldn't matter if you are a preferred member or not, each customer should be treated equally and properly.
-
September 2021 by My Lý
Highly recommend for Van!
-
September 2021 by My L.
Van did a good work! She is sweet and satisfy the customers. Even I asked many questions, she still replied politely.
-
April 2020 by Marsy Bassari
I can not believe I am giving 5 stars to BoA! I have had so many bad experiences with other branches. Johns Creek branch changed my view after years of being unhappy but forced to stay with BoA because of old accounts. This branch is exceptional! I almost think may be they are not BoA !!!! Today I called customer service they were of no help and no interest to help like a robot. Then I thought of calling Johns Creek branch Which was close to my work and Karen and some other associate had helped me once before. I remembered Karen was so nice and helpful she had told me you have a friend here! So I called them today and they went above and beyond! What an amazing service. She took the information and called back and gave me options for my problem! She said Tamara has offered to come to my car and take care of me if I do not want to come inside due to covis-19! That is customer service .
-
June 2019 by tim cannon
I had to stop by Jones Bridge recently and I am so glad I did. I have had some bad experiences at some branches but not Jones Bridge. Karen and staff went way over and beyond in helping me and my banking needs. Because of this, I am moving my full relationship over,
-
October 2018 by ChiaLun Ko
Sanjay Bedi gave poor attitude and service. He is not listen to any concerns and questions. He never listen carefully and wait until customer finished the question then think and answer. Very unprofessional.
-
August 2018 by Jason Storm
If I could give less stars, I would. Walked in with three Tellers behind the counter, and two customers in front of me at the counter as well. One of the three Tellers broke off from behind the counter as I walked up and BEGAN TO SWEEP the front room that was spotless. Once the second of the third Tellers was finished with her customer, she broke off from the counter and walk away. Don't know where. During this time, the last Teller was dealing with a lengthy ordeal with another customer(not mad at this Teller, or the customer). Also during this time, THREE MANAGER WERE TALKING WITHIN EYE SIGHT. I stared at them. Got nothing. NOTHING. Once the sweeper Teller got finished sweeping, she began to work on a station within the lobby. YOU WERE SWEEPING AROUND THREE PEOPLE WHO WERE WAITING FOR OVER TEN MINUTES!! Then a fourth customer, including me, walked in, with ONE TELLER DOING HER JOB AS FAST AS SHE COULD, I walked out and looked at the 'lobby work station Teller' and said "there's a line people!!"
-
August 2018 by BallZee Bashman
Manager Karen saved my life!
-
April 2018 by Marie A.
Mr.Foluso was awesome in explaining the details on my account & and answered all of my questions! He took care of me right away !
