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February 2024 by S H
Worst milkshakes ever. Mostly milk with a small amount of ice cream floating on top.
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October 2023 by B L
Ugh, robbery by this place. They will forget a part of your order. They will charge you double. They will leave you asking, what kind of place is this.
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July 2023 by David C
Great Ice Cream and good service! Place is very clean. I’ll be back
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June 2023 by Phillip Williams (Phil)
First location to ever tell me I can’t mix 2 different flavors in my milkshake… won’t be back ✌?
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June 2023 by Flippin Bagsss
First location to ever tell me I can’t mix 2 different flavors in my milkshake… won’t be back ✌?
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December 2022 by Jen P
A bad experience made right. Ordered a cake, wrong cake provided. 5 kids working there could not help me when I politely asked for a discount to make it right. Very comical scene of them just staring at the cake and then me. One even said “see this is why I don’t want to be a Manager”. So I then asked for the Manager. The Manager gave me the cake for free and apologized. He went onto give me free donuts and munchkins for my inconvenience. I didn’t expect the donuts or free cake, only a discount. This was great customer service at its best. Fix the problem and go even beyond. I left feeling grateful and my party guests were happy for the cake and donuts. Still need to work on training the kids you hire, all do not seem to know what they are doing, but very happy with the customer service from the Manager.
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June 2022 by angel nunez
Bro….WTF…Scene….7 people in total standing behind the counter. Still had to wait for the 1 person apparently responsible for taking ice cream orders, making them and delivering the finished product.Order2 scoops of chocolate chip1 chocolate shakeHad to ask for a cover for the ice cream (not a biggie)Confirmed “chocolate shake 5 times”. Young boy starts scooping chocolate chip. I say “bro, please. Chocolate shake”. He replies with “you said chocolate chip”. And “why did you ask for chocolate chip”.I go off. I’m tired of sub par service and attitude when I’m paying. This isn’t a charity.Kid keeps laughing (I’m feeling a YouTube video moment coming on). I ask for a manager (who is standing within ear shot). I just advise him to have a conversation with your staff on what customer experience looks like.Or…Maybe we are just that far gone where being a patron doesn’t matter anymore. I’ll put this review is any many places as possible to see what shakes. See if anyone cares about the customer anymore.
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June 2022 by Helen
Ended up with a little more basic of a choose and got a scoop of banana walnut and cookies n cream because I was really craving it!
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May 2022 by Michael Kincheloe
Their desserts are wonderful! Be prepared to stand in line outside in the heat! They just need to add line ropes inside so not as many people have to wait outside. They did walk around and handed out free water!
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April 2022 by Fauzia Anjum
Only quarter of Baskin Robins flavors are available in this shop. Just too much bad tasting coloring on everything. I ordered in the driveway a scoop in waffle bowl and I got bluishgreen colored waffle bowl with strange flavor in the waffle. Not happy.
