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June 2023 by James Pratt
Not very good at answering the phone or keeping appointments.Yes, I was 15 minutes late to my appointment. I tried to call the number I have for the bank, but didn't get an answer, which happens the last few times I called. It didn't matter because the person I was supose to meet was not even there. He did not come into the branch today he said "because there was no email confirmation of the appointment"
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February 2021 by Nathanael Cicio
Everyone at this branch is always nice and helpful.
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December 2020 by ,Janice Florence
Professional and accurate and very helpful..
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November 2019 by Amanda Alexander
No longer has a counter with bankers that can access your funds! I was directed to an ATM to withdraw $2100 cash. Tried twice before realizing my card limit is set to $1000 daily limit for withdrawals. The atm didn't specify that as the problem and the banker trying to help me was clueless. Don't waste your time coming here if you need anything you'd normally do at the counter. What a waste of space. Why bother. Wrote this review while sitting on hold with chase because they can't even increase my card limit at the branch. Update: turns out my card was flagged for fraud due to the atm attempt to get cash. Makes no sense at all considering the only way to get ANY cash at this branch is AT THE ATM.
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September 2019 by Hunter Woody
One of many Chase branches with atrocious service. I have a wire for a closing on a house, but since they are busy, the gentleman forced me to do it from my phone! I let him know it was for a closing on a home and I'd feel a lot more comfortable with him doing it.
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September 2019 by Rajesh Agarwal
Busy people and there was one person to open bank account and attending customer. We were told to wait > 30 minutes and there was no gurantee.
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March 2019 by robert bowen
Will only issue a prepaid card what why does every other bank issue a card from the branch that has full capabilities but this bank does not I advise you to choose a different bank
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May 2018 by James Chen
Terrible branch. The banker Tikoo is always on the phone, and the branch manager does not have enough banking knowledge.
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October 2017 by Jill Skinner
Great friendly service.
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August 2017 by Robyn Bailey
My daughter and I opened her account at this branch with Zach last year. My daughter was going to be leaving to teach school in Uganda and he was so helpful in making sure she knew the most economical way to use her debit and credit card while there. Then 2 days ago she found out that money had been withdrawn from her account illegally. I called Zach and was happy that he remembered us, I mean he helps lots of people everyday, I was impressed! He steered us in the right direction and the issue was quickly resolved. We used to bank at another bank where there was a high turn over in employees so I really appreciate that Zach was still there when we needed him. I would highly recommend this branch of Chase Bank!
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July 2017 by Brian Kilgore
Mr Tikoo took great care of our issues from another branch. He made opening accounts for our kids easy as well . Thanks Ash!
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April 2017 by Vito Iavernaro
attentive and top notch service for a commercial branch ,
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April 2017 by Jen M
Customer service all stars!
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February 2017 by Michael Parker
I've always received excellent service when I've had banking to do at this branch.
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January 2017 by Don King
Dont waste your time here as i Wasted mine time trying to get auto loan for my son ended up trying to charge us 15%apr!! Going to bank of america.
