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January 2024 by Jan Viviani
We just purchased a new suit for my husband and Thaddeus in the men’s department was super helpful, nice and suggested the perfect extras to go with it. As I told Thaddeus, we keep coming back to Dillards because of people like him - both of us have gone to Dillards to dress us for the major events in our lives. The store has quality apparel and their personnel make such great suggestions. Thank you Thaddeus - for all of your help!
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January 2024 by Farhad Ashtari
Excellent products and services.
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January 2024 by Mariano Jimenez
VERY GOOD
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January 2024 by Drew Sheth
Worst Customer Service Agent Sara @ Dillard's North-point Mall.I want to take this time and provide you the feedback on the worst customer experience I had to encounter at store 260 from Sara. During the holiday season I bought a dress for my wife and she did not like the fitting, so we decided to drive 20 miles to this store to exchange the garment. I had previously purchased many items from this store, but this time Sara had made up her mind on not allowing us to return the dress. I understand that she had her policy of tag which needs to be at the right location but it was never explicitly explained. I am sorry, but I did expect this items to be returned due to fitting issue. I offered her the honesty and she rewarded me with the slap on a face stating if I tried to reattach the tag she will make her personal mission to not take it back. In my opinion customer service is not her forte and she is not the ambassador for your establishment. I felt that she was playing the race card as I did not look like her when she was talking to me. I tried to call the store to get the store manager name, but they refused to provide that too.
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January 2024 by Jose Vicente Ortiz
Got what I wanted
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January 2024 by Vickie Wall
Always the best selection of Brahmin handbags
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January 2024 by Isban Paola Rojas
It was good
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December 2023 by Manish Sarda
Went to return a a purchase bought from store but delivered at home. As soon as it arrive tried it a saw stiches torn out on the dress. Next day went to return and was told that had worn the dress. all labels etc, including packign was intact. Had to talk to manager to get it returned. Absolutely rude customer service.
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November 2023 by Lynn M.
Was asked to come back today to get 20% off for the hero appreciation program. I'm a nurse and military. Was told I don't qualify for the program. Seems strange since you invited me to come for it.
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November 2023 by David Avant
Got my boots for my wedding here. Best selection of men and women’s shoes in the mall.
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October 2023 by Eric M.
Terrible store , service is non existent. Attempted purchase an $800 suit from the men's dept. No one working on Monday when I first visited. Came back on Wednesday and was ready to purchsae but no tailor available to help with fitting or mark the suit for alterations?? Was told everything is done somewhere else?? Why even attempt to sell suits--is it self servive? Hey here's a news flash , COVID is over so quit using this as an excuse for poor service....you will be out of business in 5 years or on =line only... 25 year 'FORMER" customer, very dissapointed Eric M
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October 2023 by Jenny DeLara
They always have a great selection of dresses.The ladies are helpful too.
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September 2023 by Sam Lindsey
Very large and well stocked store. Not very busy on a Friday afternoon.
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August 2023 by The FamilyHomesGa Team
love the selection and service - my girl is all ready for her Junior year in HS and I got a couple of great items on sale for me tto!
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August 2023 by Lisa Worswick
Great prices on top quality merchandise when they have sales, quite often items marked down 60%