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November 2023 by Jacob Feliciano
Love the place. Super clean and very
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November 2023 by Samuel G
Didn’t have cookies!! When checking in and checking out. Basically the whole reason why I stayed here and went 10 min out of my way. Old building that’s been renovated at some point. Update: was 2 star but now 1 star due to reply from reply bot they use. I really dislike uncaring not reply’s. You won’t be staying here again.——Comfy but crazy priced breakfast, small lobby, not very soundproof, and, no cookies.It seems they really want to be a high-end Hilton and not a DoubleTree. There are so many other nicer hotels around this area. It’s not all about the cookies but disappointing not having any after a long trip!
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November 2023 by Pat Martel
Very clean, quiet room, fabulous staff. Highly recommend it!
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November 2023 by Dakiya Daniels
If I could give this place 0 stars trust me I would there is a lady named dianee there that I have delt with that decides to charge whatever she feels like . THEY STEAL MONEY PAY ATTENTION TO YOUR CARD DURING YOUR STAY AND AFTER !!! They tried to charge me numerous of times thinking I would not notice. I have stayed her for 16 days each day I NEVER GOT MY DEPOST BACK !! THE SHOWERS ARE DIRTY NO ONE CHANGES THE SHEETS !! Worst Hilton I have ever been too I have been working for Hilton for a lil let over 5 years and never have I felt with any set of people like this !! THE ABSOLUTE WORST DOUBLE TREE EVER
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November 2023 by Vinnie D
Very pleasant staff. Comfortable beds and pillows. Pricey breakfast buffet. Got breakfast elsewhere. No microwave ovens in the rooms, but they do have a fridge. You have to ask for new towels and coffee daily. Walls are very thin. You can hear everything. Place was clean. No stains, no dirty rug. TV worked. Room size was normal for a hotel.Rooms: Nice rooms. Comfy beds and pillows!!Food & drinks: Breakfast buffet $18 per person. Not worth it to me.Noteworthy details: Lots of restaurants nearby.
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November 2023 by Mona Garland
There were bugs crawling all over the desk. They moved me to the room right next door. I am a Diamond member and the manager didn’t even offer an apology. Not even points for the inconvenience. I will never stay at that location again.
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October 2023 by H6 Baja
Decent rooms but I can hear the people upstairs stomping around like elephants.Walkability: Lots of places within walking distance.
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October 2023 by Tee Art
Great location and service! The rooms were very clean. Only reason for the 4 stars, is the hallways felt somewhat damp. Otherwise, the hotel is clean and it was evident that safety and cleaning practices were followed, which is very important with the Covid-19 virus still an issue.
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October 2023 by Jayasri Venkataraman
This location is very good. I was expecting little more classy for a double tree hotel. But it is ok. The staff are very nice. They offer warm chocolate chip cookies everyday which I love.Rooms: Room is good sized. I am not sure about the bed bugs. I have got little bites on my thigh after I stayed for a night.Nearby activities: Very close to many restaurants and options. Awesome location.Walkability: There is so much around the hotel. You can walk to many restaurants fast food Costco Walmart target home depot etc. very good locationFood & drinks: The breakfast buffet is vegetarian and vegan friendly. But expensive though. The drinks are reasonably priced.
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September 2023 by Aaron Karvola
Upon check-in, we were told they didn't have the two queen rooms available, so I settled for a king. We were hanging out in the lobby talking (5 people) and we were asked to leave the lobby area because people were checking in. I spend 22 weekends out of the year in a hotel and this will be the last time I stay at a Double Tree, let alone a Hilton property
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September 2023 by Jenny slane
I had a wonderful stay here. Staff was top-notch, room was very clean. The breakfast looked great. Fresh hot coffee when I woke up I really enjoyed this location.
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August 2023 by Chris H
My wife and I were looking forward to staying here for a few days. We're are Hilton Honors members and always enjoyed our stay until now. We called prior to make sure our ESA dogs were allowed and went ahead and booked the room. We get to the room and the TV wasn't working. The nice gentleman came and fixed it. All was fine until morning time, was in the shower and heard someone knocking on the door like the police. The dogs went crazy because they got spooked. The Manager banged on the door for a long time. Then got an email saying,"No dogs are permitted on the premises and need to contact the manager asap or the dogs will be removed. I called the office and spoke to the manager. He was very rude and telling me that the Hilton booking line policies are different since they are franchise. I will be charged a fee per dog. I tried to tell him our dogs are ESA and he informed me that ESA dogs don't bark. Then lied and said the dogs barked all night. Even though we were here with them the entire time. So we left and we won't be back. This hotel doesn't represent Hilton values.
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July 2023 by Lucas Daniel
Extremely overpriced. Very poor breakfast for $20. The door to the bathroom was a very loud squeaking pocket door, air conditioner in the room didn't get cold enough, only 1 bar of soap to share between sink and shower, muggy air in the hallway, bad odor in the room one day.
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July 2023 by Chris M
Run. My credit card still after 2 months is not credited for a room at this hotel which I booked a late arrival. When I showed up was informed that the room was given to someone else and no rooms are left. I and my guest had a major event to attend the next day. The manager still is refusing to credit my card guess he booked his friends? Other guests had this happen same night.
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July 2023 by BRITTERS_87
The rooms are horrible. Also there seems to be a drainage issue and my room had cold water only upon arrival. One employee (Sky) tried rectifying the issue for my family, so thanks to her. The location is great considering your extremely close to the stadium. They also had a great breakfast.
