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June 2023 by Terri DelCampo-Nelson
I had a dead battery, had been to two other places, one that said the battery was out of stock (It's a common battery) the other place was extremely high priced.) We stopped at Express Oil Change. I was getting nervous; I didn't want to turn off the car because I was afraid it wouldn't start again. I pulled into Express Oil Change and within 10 minutes Ryan Shannon had a new battery in my car (for a reasonable price), totaled me up and had me on my way. I can't thank Ryan and Express Oil enough for the professional, honest, and efficient service. I will be back. And soon. I have a few other minor problems with my car and from now on Express Oil Change is my mechanic of choice.
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September 2022 by Christina D.
In times when many people do not go the extra mile, Express Oil in Alpharetta lead by Ryan and his right-hand man Joey has the best attitude of service you could ask for. They are fair, honest and hard working. I had a battery issue with a Mercedes, and they went above and beyond as the auxiliary battery lead to also replacing the main battery, then the hatch started acting up and each time they handled the situation with grace and quick response. I truly trust this group and as a woman it is nice to know that they will not try to take advantage of you. Well done Managers Ryan and Asst Mgr Joey for grooming a great team and wonderful service attitude
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September 2022 by Allie W.
I got my emissions test done here and it was quick and easy! The staff was friendly as well.
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December 2021 by Wayne S.
This was the first time I stopped in to have my oil changed. So pleased to just drive right in, stay in my truck, and have the work done quickly. This would have taken 2 hours at my Dealership. Out the door in less than 15 minutes. What a pleasure.
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August 2021 by Doug B.
This was our first oil change since buying our car off of our lease. The dealer had performed all the others. I called ahead and Ryan said to bring it in. I was second in line but had to wait for about 25 minutes for that car to be completed. (They had an oil change but also had an emissions check which took longer.) Corey was our technician and was thorough and systematic in getting al the service items completed. I received $5 off the $49 cost for being a first time customer. Clean and efficient.
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July 2021 by Justin H.
I really like this place as they are quick and cost effective. They send out coupons to help with the costs. So far they have been great.
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June 2021 by Tami Shadle Ashley
Very prompt & professional service.
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May 2021 by Suzie S.
Always have a good experience at this location. Today was no different. Simple oil change on old car. Kind tech, Rayan was his name I believe. So nice, good energy : ) Oil changes aren't high on my enjoyment list, but this was actually a pleasant trip. I'll probably get my oil changed more often here now ; ) Thanks. Keep shining.
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February 2021 by JD R.
They got my oil and brakes knocked out quite expediently, the lady with the short hair and guy who helped me were very helpful. I had changed my breaks but air got in the lines of course and after they flushed it the braking system felt much smoother.
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February 2021 by Shenelle A.
Excellent and timely service! Never feel like they're trying to take advantage or sell me something I don't need. Would definitely recommend.
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December 2020 by Nance F.
Whether it's an oil change or a major repair, they can handle it all! Very honest and dependable work by friendly staff. I highly recommend!
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November 2020 by Beau C.
Jesse the office location manager is excellent. She really went out of her way to make the experience as cautious as she possibly could (some employees were not with the program) and I didn't have to exit my car at any point - she took all of my details over the phone including mileage, VIN etc and at the end the cc info through the car window. Totally COVID safe, more expensive than I expected which is why it's 4 rather than 5 stars, and a really excellent customer experience. Jesse apologized for the long wait but candidly it wasn't bad at all. Employees - some wore masks but others did not. I brought two vehicles for oil change today and each time was "greeted" by a female service technician who attempted to get me to roll down my window and speak with her when she was without a mask. That didn't happen...I called the service manager and he pulled me right into a bay doing everything on the phone. Overall Jesse made things great, the service techs I worked with were very good, and I will go back strictly because of Jesse's exceptional treatment.
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November 2020 by Fernando S.
You can stay in the car during the oil change or sit in the lobby. There's also a mechanical department on the other side of the shop if you needed any additional repairs besides the regular oil change.
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October 2020 by Rachel M.
Excellent service, Jason took care of me , very professional he answer all my questions regarding my vehicle and the oil I needed, I highly recommend him for the oil change. And the place is impecable clean.
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October 2020 by Kathryn Carrico
I always have impeccable service when I go to the Express Oil Change on Haynes Bridge Road. Today I got a routine oil change and also had my tires rotated and balanced. I so appreciate all of the employees at this location because every time I come in they do the absolute most to make sure that my vehicle is safe and equipped to go back on the road. Especially today an employee named Brian had the courtesy to check and see if my cabin air filter had been changed, which it had not been changed in a very long time, and was able to replace it for me in no time at all. Absolutely impeccable service! I will be coming again. Thank you so much for your kindness and honesty in all that you do!
