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September 2024 by Kathrein Markle
The room was in state of disrepair. Room floor was sticky, lights didn't all work, cabinet doors didn't close properly. Room smelled of smoke. Lobby clerk doesn't come in till 10am on Sundays, making check out difficult. Had to ask for a recript. He was really nice though, service hours and procedures are management issues. Clerk just does as he's trained.
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September 2024 by Jennie
Hotel is in a great location accessible to both casual and fine dining...and shopping.
The rooms are dated but more than compensate with the true "full" kitchens, ovens included.
Had a lengthy stay this time around and would like to give Kudos to Don, one of the managers, who always provided me with outstanding customer service.
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September 2024 by Kurian Varkey
Stay away from this place, rooms are not clean, front door lock won't work, especially if you come late from work. You will have to stay outside the building, call the support number, wait for 10 mins and person will come and open the door for you.
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August 2024 by Adrienne
Please be prepared to have a 100.00 deposit that's not posted on their website. The rooms are not the cleanest, very old. The TV is approx. A 2 inch screen. THE amenities mention free wifi and not free. Lol!! Don't waste your time or money on this one...pay a little more so you can be comfortable. Very dissatisfied with my stay & I asked to get the name and phone number of the district manager, amazing how no one had the information. Stay home if you have to stay here. DONT DO IT
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August 2024 by Kimberly Tate
I have received great customer service from all employees especially from Solomone and Don. Nice cried comfortable place to stay if needing to get away. I highly recommend this place to stay for either a week/weekend vacation, or an extended stay you can call home.
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August 2024 by Maury Lindstrom
I stayed here for a while earlier this year. The location is excellent because it’s in the middle of everything. The service is what makes me write this because Solomon really made my experience even better than it would have been without him. Hope others have an experience as good as mine.
Nearby activities: It’s in the middle of all sorts of places worth discovering.
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June 2024 by Bandanna Love
Saloman crystal and don the front desk are amazing and this hotel is above 5 stars by far if you want safe clean hotel this hotel is definitely the place in Alpharetta on Old Mill Pkwy next to waffle house
Rooms: The rooms are perfect
Nearby activities: Nearby parks
Safety: I feel very safe here and I feel at home
Walkability: Quick trip and Alpharetta food gas station and just to walk around is comfortable a couple parks nearby as well
Food and drinks: There is easy walking to waffle house Popeye chicken McDonald's and other restaurants near by
Noteworthy details: Isabel another desk clerk she's very friendly and will communicate with you not just business and very nice..
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June 2024 by Charles Boothe
The only problem I have is the guy that I talked to while making my reservation told me they have complimentary breakfast in the mornings. When I get to this location there's two of these hotels that's owned by the same company which is stay America and the one that they booked me into does not have complimentary breakfast and no coffee pots in the room. But the one next door has complimentary breakfast and coffee.
Rooms: They looked very clean
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May 2024 by Marcida Davis
The hotel is clean and setup like an apartment. Even better that it’s convenient to restaurants, highway, and shopping establishments. I appreciate Don’s knowledge and helpfulness which makes my stay pleasant!
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May 2024 by Wayne Murphy
Stayed here 4 nights for a conference. Staff were very helpful. Rooms were clean and a/c worked great. Smaller hand towels in the room could have been helpful. The hotel was quiet and easy access to lots of amenities in this part of alpharetta.
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April 2024 by LaTisha Larry
We had a very rough start to an extended stay starting Saturday Through Monday. I had to call for multiple issues regarding, fees made with the customer representative Edwin and the first floor room I initially was booked.
On Tuesday I went into the hotel office as directed by Marisol to get bug spay for my room. I was greeted by the smiling face of Solomon and his manager Don. Don really listened to our concern's and acted swiftly with helping to resolve with getting a resolution. He took time to find us a much cleaner , nicer space. I honestly wished that both Solomon and Don could have been apart of the initial booking process.
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April 2024 by Jason Day
Well, at first I thought it was just another hotel but when I got to look around more I was SUPER IMPRESSED... I would definitely recommend this hotel to anyone without hesitation.. The layout of the rooms are really sweet.. Everything is set up to look like an apartment INSIDE , instead of an original hotel room.. Your bedroom is separated from the living room with a breeze way, and it is separated from the kitchen with a bar like window so you can serve each other like you were at home.. The Kitchen Has full size Fridge with freezer and it has full size stove and microwave.. A full size double sink and a dish washer.. Complete Bar that opens into bedroom so you can set on either side to eat and chat and have a few beer or mixed drinks.. Then the living room is full size with regular size sofa the can be let out into full size bed, It also has an office with a huge desk with hookups for your computer and other office equipment. Has a full length closet for all your clothes with shelves and long clothes rod for many outfits.. Has separate bathroom(Full Size) also.. It's basically a one bedroom apartment with each room separate from the other instead of an completely open hotel room like usual. Has hardwood floors with linoleum in the kitchen and bathroom... Really good Air Conditioner and Heating unit. A 43 inch Television with cable, and complete WiFi throughout with USB hookups in each lamp for charging devices.. Has Coffee and End tables in every room, and another chair in living area.. Even has a huge Chester Drawer in open area for extra storage.. For Ceiling Fans in each room which was very nice.. The laundry mat is on main floor with 4 industrial size Washing Machines and 4 industrial size Dryers(but they cost extra). $3 for each cycle, with Vending Machines for drinks and snacks ($3 for 20 Oz Sodas) and Chips and Candy of all kinds for little cheaper.. Lobby has 2 huge flat screens and it has a pretty nice swimming pool too... Trash can go out to the dumpster for free . And the Customer Service is Impressive as well. Moderately Priced Rooms per Night or Weekly Rates which is a little Cheaper . Average Per Night is $75 Total but can vary some.. Great Prices for this Area No Doubt.. The Hotel is Very Clean and Tidy, and Surrounding Area has All the Restaurants you can think of it with many Grocery Stores real close.. Wal-Mart and Target and so many other retail stores just right down the road . Most Stores are walking distance with 2 Convenient Stores right next door.. Marta Bus and Train Service Available Also . Great Place to stay if your in Town for a night or many nights . I was totally happy with EVERYTHING.. Thanks Extended Stay America.. HIGHLY RECOMMEND..!!! One thing was missing though.. A COFFEE MAKER, so bring one.. Definitely 5 Stars without 5 Star Prices..
Rooms: Apartment Style with Separated Rooms instead of One Open Room..
Nearby activities: Every Activity you can think of isn't far at all.. Your right in-between Downtown Atlanta and the Mountains of North Georgia. So we have every activity known to mankind except Snow Skiing really..
Safety: Very Safe Area..
Walkability: All Necessities are within Walking Distance.. All other Activities are within a Short Drive or Bus Ride..
Food and drinks: EVERYWHERE YOU TURN. AND OF EVERY VARIETY..
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April 2024 by Abhijeet
Great place for staying
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April 2024 by tonie bee
The rooms are adequate and very clean. There's no sign of any kind of infestation and it's relatively quite. Good location with Whole Foods, Walmart in close proximity. Solomon is like sunshine on a cloudy day. Very professional, Good mannerisms, nice smile, eager to assist in any way to make sure as a guest, you feel completely comfortable with
choosing here to stay. Thank you so much Solomon!!!!!.
Don is humorous but also professional and will assist with any issues that may arise expeditiously. Thank Don!
I was also impressed with the maintenance gentleman as I saw him giving the laundry room a thorough deep cleaning, I think the only area he didn't wipe was the ceiling. Lol. Meticulously cleaning hallways etc. Hats off to you all!
Rooms: The two bedrooms/ 2bths is quite spacious and updated.
Food and drinks: There's a waffle house just across the parking lot and whole foods is less than a mile.
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March 2024 by Vivian Ivette Bailey
Very clean & nice service
Nearby activities: Restaurants, small shopping areas
Walkability: Yes, walking distance
Food and drinks: A lot of different foods 2 choose
