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December 2025 by Donna Carter
The W. Side Parkway facility is the best. Rose is always very friendly, professional, and willing to help with any questions or concerns. The location is convenient to my house and it’s very easy to access my unit. I also love the temperature controlled environment.
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November 2025 by Stephanie Lovett
I have to write a review because never in the history of “evers” have I had such top smoooooth customer service! It was so easy to book a storage on the phone with a wonderful young man, thoroughly understand the rules, ask questions, and get access remotely. You literary can be parked outside and set up storage without having to set foot inside. Plus, the follow-up person who called the next day (Mrs. Rose) was wonderful and thorough. What a great company! Clean, spacious and not ratchet at all. Thank you!!!
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November 2025 by Vicki Swedenburg
Great service!!
Rose is a professional!!
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November 2025 by Ms. PinkPoles
Amazing customer service! Thanks Rose
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November 2025 by Chandramohan Rajaram
Rose Brown was very helpful and friendly. Thank you for the great experience in signing up.
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November 2025 by Monique Weeks
My first ever storage!! Rose was amazing. Walked me through everything patiently. I had done my research online and found a great deal so she explained the details of what I found. And she was attentive all while training a new employee. I look forward to seeing her smile when I come load my stuff into my new storage!
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November 2025 by QOTD by Tony Roberts
Rose always professional and helpful definitely will recommend this location.
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November 2025 by Mollie Kirby
I've had the best experience at extra space. All the staff has been wonderful, especially Rose.And Bunne! Highly recommend!
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November 2025 by javan glenn
Rose was a great help and very friendly
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November 2025 by Stephanie
Tonight did it for me. I arrived at the storage and the homeless couple who has the two tarps and dog were setting up a tent to sleep there. 🤬🤬🤬😱😱😱 thank God this is my last month renting here. My experience here has served the purpose with storage space, the place was being kept up when Anna was there while Rose was out. Now I see dead and living roaches. Dirt in front of units. Elevators nasty. The management here now is slothful. It shouldn't be. I appreciated Anna, she made sure she did her daily rounds, making sure the place was clean.
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October 2025 by Ginger Preszler
Excellent experience, Matt is a true professional covered all the details very thorough. Quick, simple and easy.
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October 2025 by lezita b bradley
To whom it may concern, I would LOVE to tell EXTRASPACE that my encounters with Miss Rose is as sweet as her name in a very professional manner. Her customer service exemplifies EXCELLENCE, as a retiree from Governmental Customer Service I see the same that I provided to my customers from their observations.
Miss Rose has the patience to handle difficult problems to solve in front of her.
I‘ve observed this by standing back watching.
Mrs. Bradley
3135
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October 2025 by Jasmine Keith
Rose was super helpful & helped my move out go smoothly ! Great service & definitely recommend this location if you’re in the market for a unit! I was with them for years and they were always very helpful & kind
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October 2025 by Seth Williams
The bathroom was very clean! And Rose was super nice and helpful!!
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October 2025 by Braiden Miller
Rose was wonderful. Facilites are clean. Staff is friendly. Great place to store anything and everything.