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February 2024 by Tiem Okori
This has got to be this most pathetic delivery service ever. How do you pay extra for a next delivery service (8am) and still don’t get the package 24hrs later? They say they attempted delivering it, and even tho it doesn’t require a signature, they don’t leave it at the front door! Very useless company, I must add
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December 2023 by Tyler&Caroline Abernathy
Red haired lady at the front desk was extremely rude. Package was damaged. I requested a vacation hold for a package requiring signature yet they tried to deliver for every single day I was not there then required I come in and get it as soon as my vacation hold was up. Lady at front desk claimed they don’t do vacation holds even though they do on their app and the gentlemen on the phone assured me it would be held when I called about it. My package was wet and smooshed which makes no sense if it was never delivered. Also would not accept my license and I had to get another member of the house to come in and show their license even though I paid for it, had the tracking number, and it was on my app. This location needs to seriously work on their customer service.
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October 2023 by Kay L
The clerk went above and beyond to help me! I dont know her name but she was so gracious as wrll as very professional. It was Monday about 7pm. Thank you Fedex.
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August 2023 by TIANA STOREY
The staff are extremely helpful with great attitudes. Store well stocked and clean
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July 2023 by Bob Ivy
My company has been a long time FedEx customer. We prepare all our boxes with labels in advance. The store front on Windward Pky is simple. I scan my own boxes and leave them same with our operations inTexas. This location however has no self scanners and I finally had to walk out because the one person working at the front was tied up preparing a shipment with return for another customer. Because our new offices are near this location we are going to have to switch to UPS. Why would FedEx not care about their corporate customers enough to make their shopping needs Simple at all locations.
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May 2023 by Dr. Kurt Miller
Starting 5/15/23 this location closes at 7:30pm.
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February 2023 by Fundipz
The staff here are very experienced and while they do get busy They both spend extra time to educate and help you package tape and ship packages in the proper way so they arrive safely and at the lowest cost I have also dropped envelopes off here at 445pm on Saturday shipped 2 day and the packages delivered on Monday Very professional - they get you in and out quickly and the packages go where they need to go quickly I ship packages every week always a good experience at this location
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February 2023 by Suchi N
Courier Driver doesn’t use the homeowner code to enter community and deliver .Without attempting to deliver , states that customer did not pick up the call to their supervisor. It happened with my package sitting in the facility for TWO days in a row with same reason. And in turn asking to HOA Board number to contact stating that packages of other home Owners will not be delivered. Is this a signal asking all the customers to not to choose FedEx for their shipment needs.
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December 2022 by Shauna Benton
Expecting an important package today before orehe delivey with nor be until Tuesday.
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December 2022 by Ben Wilson
The missed delivery at my house so had to go pick it up here. Quick verification and I had my package. Woman I dealt with was very nice
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November 2022 by Gabrielle
Rude, abrupt, unprofessional, and incompetent service (parcel and customer service) They failed to make any attempt to deliver our package (per our RING camera). So we requested the package be held for pick up the next day. They authorized the pick up, confirmed the package was still at the facility. Arrived at 530p for pick up, place closes at 8pm. They marked the package undeliverable and return to sender. We have waited 3 months for this package and yet we still are without it, due to the staffs incompetency. They definitely shouldn't be taking home a full paycheck every pay day. Because they aren't doing their job accordingly.
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November 2022 by James Quigley
Extremely rude/disrespectful female served me when i came to pick up a live animal from the hub. Other than that, fast overnight service as expected for live animal delivery.
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October 2022 by Vishnu
Had to ship some items overnight and it was urgent. other Fedex centers near by were closed. Luckily this was still open and accepts last shipment by 7pm.thanks. Staff was awesome this location. Very helpful and understand customer needs. Provided all the options available and helped to ship the items. Jose and Alyssa were excellent and kind. Thank you both and fedex !
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October 2022 by Alexandra Negru
Thank you, Queen, for making my transactions so seamless today! Your kindness and willingness to help did not go unnoticed!Fedex should be proud to have you represent their company.
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September 2022 by Kenneth Williams
The FedEx driver for my area seems to refuse to pull in my driveway as once she saw a dog so she refuses to even pull down my driveway. I can be sitting on my porch and she will drive by and leave a door tag on my mailbox. The building itself is fine, the employees there sem nice when I have to drive 1.5 hours away to pick up my package. I called FedEx and told them I would come and pickup my package and they said it would be there but when I got here apparently they couldn't hold it. Would have been great knowing that when I called.
