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March 2024 by Lena H
Would be helpful to have a person at each station. The self kiosk does not work well enough to scan packages.
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March 2024 by muralidhar yadav
Whoever take up printing service, they need to be trained well else, they sell the wrong product. For monument sign print I have explained them that I need to print sign that is translucent so that when I fix it it glows in the night. I spent 90+ and I got a plain water proof print which cannot be used anywhere. I wasted my dollars
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March 2024 by Somer B
Dane gets 5 gold stars. He was so patient. I understand shipping business related items can be a long process HOWEVER he was so patient and professional. Thank you Dane for everything.
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February 2024 by Michelle Wandui
Horrible Custer Service! Everyone seems to be so busy and forgets to acknowledge customers as they walk in. I stood behind someone for about 5 minutes until I realized she was waiting for her documents, by this time I had already made eye contact with about 4 employees who couldn’t even ask me if I needed assistance. When I finally got to the desk, a woman assisted me half heartedly from a distance at her workstation that led me to go and try and print out a document at the wrong place. When I returned to her, she had a smirk telling me I was at the wrong station. I get that you can be busy but multi tasking and customer service play a big role in such an environment. I left with a bad attitude and had wasted almost 15 minutes just trying to print out 1 document. Do better!
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January 2024 by C K
Have been at this Fedex multiple times. The printers are great for quick and easy print outs. The mailing options and support is amazing. They people here are polite and helpful. It is one of the best Fedex locations in town. The staff is helpful and during non-peak day times, packaging & mailing can be breeze. The merchandise availability is also good. Parking is also easy to find. The location is great and the store hours are good, as typically seen at most other stores. It would be great if they could be open on Sundays. Overall, great Fedex store.
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December 2023 by Danielle Mason
Jackson was so kind and extremely helpful! He noticed I was taking a while to print my document and kindly asked if he could help me at all, which he did. I really appreciated how eager he was to help and how patient he was as I was troubleshooting my retrieval code for the self printer. He was a joy and I appreciate that level of kindness and customer service. 10/10 recommend him
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December 2023 by Maja Culum
Delaney was wonderful help and the rest of the staff was pleasant and quickly helping other customers.
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October 2023 by Seth & Robin Parrish
I work from home and pop into this location every month of so for printing, etc. Always greeted when I enter. Kind and helpful employees. I am very thankful for the location and the employees there!
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September 2023 by Brandon Gilchrist
I have been coming to this location for almost 2 years now and one thing is always consistent. The customer service is 10/10. The employees always greet me with a smile and ask how can they help.Big shout-out to Sam, Assistant Manager, there has not been one time that I have came to this location and he has not been smiling, super positive or extremely helpful. His energy cam definitely make ones day better.Thank you FedEx for making my life easier while working from home.
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September 2023 by Shanawaz Syed
Worst so ever, the package has a scheduled to deliver on Friday but it’s not even delivered the next Tue and showing status as Delayed. Worst service and better to use UPS…
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June 2023 by athira a
Good customer service. We can print by ourselves and if needed they will help us without wait.
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April 2023 by J Diggs
Jonas is a copy and ship ninja. He juggled like 5 needy clients and a nonstop telephone with a smile and great customer service. Well done.
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March 2023 by Johnny Owens
‘Consistent good service’ has improved dramatically over the past 2 years.
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March 2023 by Paola Cerros
Great customer service, sells many stationery products, and phone chargers. You have to use the web page to print.
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March 2023 by J Good
Greatly appreciate the help with taping up my odd shaped box and for direction on a USPS item. Will definitely continue coming here for my logistic needs in Alpharetta.
