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February 2025 by Jas
I was greeted with warmth and kindness from the moment I walked in the door. Brandon took care of all my questions and concerns. I felt comfortable starting this banking relationship. Very happy about stopping by. I didn’t expect to be treated like family on day one. With the high level customer service I will definitely recommend this bank and branch to others. Thank you Brandon !
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October 2024 by Kyle McNeil
terrible customer service, very prejudice… would not recommend this location.
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January 2024 by Alex Baghshahi
The worst bank in the US you can ever find. Being in business for over 45 years all over the US we found out this bank has the worst of everything such as: website, customer service, security,... you name it. They don't even answer the phone at the branch since they're always short staffed. They don't return your call or respond to your emails when you have problems let's say with website or when money is missing from your accounts on multiple occasions because of the fraud etc. Their customer service is a joke.
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April 2023 by Scott Krever
Great customer service
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March 2022 by Kim Cooper
Always great service! Boutique style bank service - not a wells fargo big bank type of place where its soooo corporate that customer service suffers.
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February 2021 by Mariane George
The head teller definitely has a problem with professionalism and respectability. Their logo isinconvenience in every way possible. I closed my account here because I do not need the headache. I moved to another respectful institution and could not be more pleased.
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August 2018 by ali sardari
I can't say enough good things about this location, this is the best location, everybody so nice and friendly and great customer service.
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December 2016 by T D Lee
I have had my business account with 1st Citizens since November of 2011. The people have always been friendly and helpful. Furthermore, the staff has given me some good advice during this time regarding options for my business checking, savings, credit card and loan accounts. My most recent discussion with the staff was in October of this year.
