The Goodwill Thrift Store & Donation Center on Holcomb Bridge is a store offering quality used goods at bargain prices. It accepts donations of gently used clothing, books, furniture, computers, and household items, with proceeds supporting a mission of helping put people to work. The store is very clean and well-organized, with a variety of items available, making it a great place to find affordable treasures. Many customers appreciate supporting this meaningful mission. The staff receives consistent praise for outstanding, hands-on customer service, described as amazing, sweet, kind, professional, and caring. Employees are noted for being helpful and organized. However, some customers express concerns about pricing, feeling that many items are higher than other stores, with prices getting too high. Specific critiques mention that hardcover books are typically cookbooks, with a hope for more and better book selection. There is also feedback that there is hardly ever any cookware or bakeware, and that name brand items may be sent elsewhere. Some issues noted are with store policy and other customers, not the staff. These include pickers who dump clothes off hangers, making shopping difficult. The store remains a favorite for many on the north side, valued for its staff and the opportunity to find items while supporting a good cause.
A well kept store,I would like to have more time here.
October 2023
Ruth was super helpful with my big purchase, she gave me great customer service with a smile!
October 2023
Jon is a great manager and is willing to help out at all cost. He is now the reason I come here. This location is hit or miss. But it is worth coming in to nonetheless. Thanks Again Jon..keep up the good work!!
