-
July 2022 by Michelle Lester
April was so incredibly helpful in balancing giving us a great design while making sure it really suited our style. She is very responsive and gives great advice. We used her for our kitchen and loved it so much, we had her design our bathroom a year later. And we get tons of compliments on both rooms!
-
July 2022 by jenn schauer
April created a great design for our kitchen and it turned out beautiful. We always get compliments on it! She'll do an excellent job and her store is beautiful!
-
July 2022 by Alexia Schauer
Super cute stuff!! I was super impressed with all the design services and the atmosphere is really welcoming
-
July 2022 by Angie Adams
Super helpful and friendly designers
-
July 2022 by Angie F.
The design team was so helpful and the showroom gave me so many ideas
-
July 2022 by Alexia S.
I was interested in a kitchen remodel and Haggard Home was the perfect choice for us. they helped us through the whole design process and were super accommodating to our need. our kitchen turned out beautiful and couldn't have asked for an easier process with them!
-
July 2022 by Lianna K.
April and her team are friendly and eager to help. They get to know you in order to give you a design that fits. I will continue to recommend them and use them for future projects.
-
June 2022 by Adrienne H.
Summary: My perception is that Haggard is a company that has too much business for the capacity of its staff; its staff has little support from its owner, and they are used to dealing with people spending millions on their kitchens - not hard working folks who are trying to make a critical decision before making a $50k+ investment. Knowledgeable - yes. Detail oriented - definitely not. Responsive and customer oriented - inconsistent at best. Here is a recounting of our experience: - First design visit with April. Very thorough, very informative. I was extremely happy. My husband felt like he was discounted on that visit, but I asked him to keep an open mind. - 2nd visit without an appointment - 2 associates helped us pull samples. They were both delightful, although we were fairly autonomous on this visit. We left with a very good impression. - 3rd visit - Appt with April on a Sat. Very thorough and informative. April reiterated multiple times that we were far along in our design and that she would be happy to give us a price quote using our architect's design at no charge. April indicated that if we made design changes beyond that, she would charge us by the hour, or "half price or something". - May 17th - I sent April an e-mail requesting a high level price, and clearly stated: o "...we would like to move the sink and dishwasher to the LEFT of the glass window. This is going to make it much simpler from a plumbing standpoint. o "... will you please price it with EVO natural bamboo on bottom and tall cabinets, and Melania white gloss on top cabinets (to save a little $)." - We also requested estimates from 2 other cabinet companies. Neither of them charged a design fee. - May 24th - I received the design, but it was incorrect. The sink hadn't been flipped to the other side of the window, nor had it been priced correctly - with Showplace on the bottom and Milania on the top. - At this point, I start to question Haggard's attention to detail, but hey, everyone makes mistakes every now and then, right? - May 31st - I sent a clarifying e-mail back to the associate who was responsible for our design, asking her to correct the errors, and send me a corrected estimate. - June 1st - She responds. Very polite. Says she will correct and get it back to me. - June 13th (2 weeks have passed, and I have received no word.) I sent an e-mail back to the associate with a cc to April, requesting an update. - June 13th - Receive the following e-mail from the associate which I interpreted as meaning that we were going to be charged for an accurate estimate: - "I will be sending your layout out to the vendor to price out the layout and send it back to you early this week. For a second revision including the renderings, elevations, and floor plans I will need to send an invoice for the design fee of $1000." - At this point I feel as if there must be some misunderstanding, so I decide to call April and discuss live. As an owner, I imagine she will want to hear my feedback. All I am requesting is an assurance that we will not be charged a design fee for an estimate that was incorrect in the first place, and to feel heard about my experience up to this point. - Our call did not go at all as I expected...April interrupted me multiple times. She made numerous excuses for the lack of attention to detail and lack of responsiveness from her staff. "Well when last we spoke, you wanted all Showplace cabinets." "I was on vacation so everyone was trying to catch up". "Well it was just an e-mail." I felt completely unheard. However, she did indicate that we would be receiving a corrected estimate at no charge - which is all I wanted, as that was what I was initially promised. I thought it was settled. - April then sent me a follow up e-mail indicating that she was "shocked" that I was disappointed in the service thus far, noting several inaccuracies of the number of visits with Haggard and the amount of time spent. - No thanks. I will go somewhere that values EVERY c
-
April 2022 by Roxi Veal Konnick
April and Brittany as well as the whole Haggard Home Cabinetry and Design team helped transform my 1980’s house into my dream home! They worked with my own design ideas and guided me where I needed help. I appreciated their ability to listen to me as the client. Their kitchen layout was amazing (unexpected design ideas!), and their attention to detail and professionalism was the best I have dealt with. The people they work with are great as well and helped us fix many problems that inevitably came up. No matter your budget, I would highly recommend working with Haggard Home Cabinetry and Design.
-
August 2019 by Alissa Berzen
April and Damaris were great to work with! They were super friendly, professional, responsive, and went above and beyond to get our project completed despite a couple unforeseen headaches - our kitchen renovation was a dream and they made it a reality!
