Hertz Car Rental - Roswell - Holcomb Bridge HLE

Most Recent Comments

• September 2025 by Amr Altahlawi
  I picked up a rental yesterday. I have never seen a dirty car like the one they gave me. I didn't have to go back and ask for another one, so now I have to go amd wash it.
  Shame on them.
• September 2025 by anusha cheerla
  Im from cleveland recently we moved to Atlanta. This is my first experience from Hertz atlanta at Roswell location.
  I lost my Drivers license in the car while dropping off the car.I have searched vigorously inside the car but couldn't find it and thought i lost it. Surprisingly I have received a call from Ronald from hertz and he is the guy who helps me everytime in need.I want to heartfully thank him once again so very much.I suggest this place very much!!😊
• August 2025 by Robert Riegel
  They were they at 8 am when they opened. Easy pickup. Drove to Nashville. Easy drop-off location in the middle of downtown.
• July 2025 by Felix Adam
  7/3/ 2025 Terrible service. Ignore ringing phone call.
  
  7/14 /2025 Update. They still haven't picked up the car from the collision center and just charged me 283$. Do not use this company! When I finally got an answer they avoided they didn't have capacity to pick up any cars. If you are in a similar situation you are in trouble. I would suggest filling a complaint with the better business bureau
  
  7/15/2025 Via my insurance company they approved an extension without my consent or signature. Still no contact
• July 2025 by Ian Hay
  This is my preferred location, ever since Enterprise became so expensive. It's been at least a 20% savings since I switched.
  
  I've gotten to know Brandon after several rentals and he's fantastic. Super quick check out as always and I deeply appreciate the key Dropbox, so that I don't have to fight traffic before the store closes.
• July 2025 by Marie Galette
  Since I been Renting at the Roswell Holcomb bridge location. I never have no problems, the staff there are very friendly, respectful, understandings go on beyond to find you a car.
• July 2025 by Tawana Morton
  Harry provided exceptional customer service. He was very helpful, and got me in and out.
• July 2025 by Car Bailey
  I was definitely scammed here I am being charged toll fees when I did not go thru a toll. They are not cleaning the cars good. Dog hair all inside the dirty car.
• June 2025 by Omri Duek
  Reserved SUV, got exactly what I wanted. In and out in 5 minutes, and 2 associates were friendly!
  
  (Posting this because the last few reviews had me worried!)
• May 2025 by Amber Kaul
  Bait & switch again! Reserved an SUV (I even called and confirmed) then was given a mini-van and told it was “an upgrade.” Also, they won’t take bank card issued visas that have a debit feature. Their machine is not able to tell the difference. It has to be a credit card-only card. Major opportunity to the car rental company that works for the customer.
• May 2025 by Jay Schmitt
  Great experience with Brandon and the Hertz team. Easy pick up easy drop off.
• March 2025 by Nichole Langford
  The car they gave me stunk, was not clean and very dusty on the outside. The smell
  Made me almost nauseous while driving. I had to keep the windows cracked. It smelled like cigarettes and tobacco. There was no consideration or care about the type of car I received. The customer service is trash and the rep who services me was unwelcoming and very short. It was odd. First and last
  Time renting at this location.
• February 2025 by Wess Fec
  I repeat do no rent any cars from this place, how was they able to charge my card come up with a whole agreement and I never ever came into that location to sign any papers I believe in America we call that fraud. I will never do bus8ness with hertz ever again
• December 2024 by Chris Browning
  Just wanted to thank the guy that helped my wife and I this weekend. He was extremely kind and professional, found us a better option when our vehicle type wasn’t available and made an accommodation to make up for any inconvenience (there was none). We appreciate your help. Thanks for everything.
  
  As a not to others that received bad service, try being kind to receive kindness.
• November 2024 by Arpita Nag
  Booked Tesla on the Black Friday day. But when my husband went there they are saying we don’t have it right now, you can have KIA for now, and come back on Monday we will give TESLA then. So they are trying to say we are going for a vacation then we will come back from the vacation on Monday to have our booked car TESLA & then we will again go to the vacation spot. Is it a joke going on???? How ridiculous this is. All the ofc staffs the manager has no answer on it. The manager don’t know how to behave how to talk with the customer. He just don’t care , we have to pay the cab fare $60 for this situation and when asking about the cab fare the so call manager said that in this matter we’ve to contact the IT department. This stupid hertz car rental center just ruined our vacation.They can do a simple phone call in the morning to let us know , so that we can arrange something else but they don’t even care to do that also..Highly disappointed