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February 2024 by Mauricio Dam Silva
Very disappointed with this shop. I had problems with the key of my mini cooper. very poor communication, and service. They also needs to work on their customer service skills, very poor too. I’m not sure if had anything to do with and young and Latino but very disappointed in all aspects.After 2 weeks of waiting and calling they just told me that they can't do anything and suggested to take it to the dealer. Good luck if you take your vehicle to this shop.
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February 2024 by Mauricio D.
Very disappointed with this shop. I had problems with the key of my mini cooper. very poor communication, and service. They also needs to work on their customer service skills, very poor too. After 2 weeks of waiting and calling they just told me that they can't do anything and suggested to take it to the dealer. Good luck if you take your vehicle to this shop.
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November 2023 by Corey Williams
Fair and fast
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February 2023 by Alexander DC
2017 X5 and 2003 540 DINAN. Give them a shot if you’re looking for quick appointment times and great service. I can recall two times where they monitored and diagnosed an issue overnight (540 electrical and X5 air suspension), did not rush to repair anything, and didn’t even charge me. When repairs were needed, prices were fair. In the end, their approach is always balanced and Emil, the co-owner treats you like family.
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May 2022 by Karine K.
Friendly, reliable and always helpful. I have been going for more than 10 years. Highly recommended
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March 2022 by Wendy Day
I can’t imagine life without these guys. Not only are they fair and trustworthy, but they coached me on how to get the BMW dealer to repair for free the excessive oil burning issue with my 650ix. I looooove these guys.
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February 2022 by Oral Christie
Great place to get your vehicle serviced!. Fair price and issues are resolved the first time. Awesome customer service. Highly recommended for BMW, Volvo, Toyota, Honda.
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August 2021 by Otto
There is a website that mechanics use to determine how many hours of labor will be needed to do certain services based on the make and model of your car. Tell me how an upper oil pan replacement on my car, which was supposed to be a 3-4 hour job, but ended up being a "9 hour job" for these guys? These guys will not only rip you off on the cost of their labor but also by the cost of their parts! I was told by Emil that a brand new upper oil pan from the dealership costed $560. Turns out I called Jim Ellis Hyundai and they told me the part was actually $400! Then on top of that, these guys will not only over-charge you on their labor but these guys will say they require "more hours" of labor THEN blame it on the condition of your car. These guys had to call me twice to change and add more "hours of labor" they spent because these guys didn't know how to drop the upper oil pan without having to drop the transmission and its because they did not follow the manufacturer's service manual in order to figure out how to do it without having to drop the WHOLE transmission. I wish I would've towed the car to another shop.UPDATE: a few months later the car broke down and had to be junk yarded. The upper oil pan installation that these people installed came undone while on I85 and the car motor ultimately blew. I was lucky to have been close to the right side of the highway to pull over immediately without collision. So much Oil was everywhere even the state patrol pulled over to check why such a mess was made.
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January 2021 by Joe S
Our favorite auto repair shop of all time. We are retired now to Saint Simons Island, GA (love the beach), Emil and Vladimir always took great care of our cars besides being terrific people. Wish they had a shop down here. Highly recommend for quality service, fair prices and a little personality added on top.
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January 2021 by Scott Radcliffe
These guys do a great job diagnosing the problem quickly. One time i was sure I had a particular problem, they looked at it and that there was no problem and explained why the symptoms a I reported were not a problem. I'm grateful to have an alternative to the dealer.
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October 2020 by John G.
This is by far my favorite BMW independent repair center. I have been a new and used car dealer for 25 years and these guys treat my BMWs and my family great. I love this place and highly recommend them for your BMW needs.
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July 2020 by John Stevens
We've been bringing our Volvos to Emil and Vlad for decades and they find ways to keep each one running safely for hundreds of thousands of miles. Now they're giving me the same great service on our Nissan. These guys are problem solvers. They give me options and priorities. They understand that not all problems are mechanical and they have never failed to offer a practical solution.
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April 2020 by Mando Avila
Have you ever driven up to the dealership service department and received immediate service? I’m talking about someone actually fixing a problem on the spot! That is the kind of service that Vladimir and Emil provide at Holcomb Auto. I am not a thirty year customer. I was a first time customer yesterday and this is the 5 star treatment I received. These guys are hometown heroes and also offer 5% discount on cash payments. Can not more highly recommend them. They have a customer for life in me!
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December 2019 by William Roberts
My second time to visit Emil and Vladimir for my Mini- first time engine problems this time hit a curb and broke the struts. Their honesty, transparency, workmanship and customer attention is second to none. Highly recommended.
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August 2019 by Kimberly Webb
These guys are great! They have been in business for 34 years... Honest and trustworthy. And they offer a 5% discount for cash (good for big repairs). I will definitely go back! Emil, I'll be recommending you both!
