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August 2025 by Richsrd Gaggstatter
Very professional and courteous. High quality jewelry. Had my daughter’s necklace repaired in less than an hour.
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August 2025 by Kara Southall
The only reason why I go to North point mall.
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May 2025 by Grace Gant
A close family member gifted me the Spanish Swirl ring (now retired) when I turned 13, and I have been a lover of James Avery Jewelry ever since. The jewelry truly stands the test of time. I have collected many pieces over the years, and each one is just as brilliant as the day I received it. My most recent gift was the Timeless Charm Bracelet with customized nursing school graduation charms. I used my new nurse paychecks to add more charms to the bracelet. Caroline was especially helpful in this process. She helped me select the most meaningful charms for my bracelet based on the memories I wanted to represent (getting my nursing license, moving to Georgia from Florida, etc.). She also helped me arrange my new charms so that it wouldn’t be too heavy one way or another, or look unbalanced. Her patience and tact are unmatched, and she made my bracelet perfect. She soldered the new charms onto my bracelet and polished the pre-existing charms, and the whole thing took less than two hours. We left a spot on the bracelet for one of the engagement charms, and I can’t wait. After I get engaged, I’ll be back at Northpoint’s James Avery store.
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December 2024 by Faith Richards
Lisa helped us out and she was amazing! Very helpful! Love this store!
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August 2024 by Marcus Davis
I came here yesterday as a first time customer and I couldn’t have been anymore impressed with not only our purchase of a 14’ box chain for our son (so he could wear his first black diamond cross), but also by the incredible level of service that was provided to us from Olesya. Not only did Olesya greet us with a smile upon coming in the door, but she knew the products, the history or the organization, and most importantly, she satisfied all of our needs with complete ease. As a first time customer, I couldn’t have been anymore impressed. Thanks, for helping us out yesterday Olesya!
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May 2024 by Maria Torija
It was disappointing getting to the store today at 7 pm, and the store was already closed, I wanted to add a charm to my bracelet for Mother's Day.
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April 2024 by kalyn harmon
absolutely love this location!! i just started wearing james avery and the sales women are so sweet. they didn’t rush me whatsoever and helped me so much. i think me and the saleswoman had the best conversation that warmed my heart and i would 10/10 recommend and will continue to come here
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March 2024 by Mariah Brandon
I have worn James Avery jewelry since I was a kid, and have always loved it. The quality of the jewelry is great, and the staff at the Alpharetta store is very helpful and extremely nice. I try to go during the week so it’s not busy, as it can be a process to decide what you want and where you want charms soldered on.
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October 2023 by Francis Forest
Excellent professional and friendly service.
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September 2022 by Anna McCallum
I LOVE this jewelry so much. I wear it all the time. It holds up so well. Their rings are my favorite. I think I now have 20 rings. Every season they come out with new pieces. Go shop at James Avery!
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September 2022 by 901 E
Visited this North Point location on September 4, 2022. Decent selection but the employees seemed as if they’ll only offer to help if it’s their last resort. They fiddle around behind the counter very slowly without concern for the customers time. I knew what I wanted to purchase and did not make a purchase due to this. I previously worked at a James Avery so I know they were being out of line with their LACK OF service. Other customers walked out with me for the same reaso Sad. I won’t revisit nor recommend.
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March 2022 by Brett J.
My youngest boy wanted a silver chain... a necklace. We looked everywhere for one that would fit a 7 year old boy. Everything was too big, too gaudy, too long... I mean he needed the right thing for it to be right on him. We walked into James Avery and they had several sizes, shapes and styles. The sales person was very helpful and in the end we bought the perfect silver twisted rope chain. It isn't too thick so it doesn't look silly... it is a perfect length, and now he never takes it off. He loves it. It really looks good on him! It really was the perfect chain for my young man.
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December 2021 by Jesus R.
I came in to the store shortly after they open. A young lady asked my wife and myself to please wait a minute as she seems to have been fulfilling online orders. I respectfully agreed and stayed about 6 feet away from the counter because of Covid. 2 other ladies walked in and to my surprise they were taken care off ahead of me. Unfortunately I decided to leave as I did not appreciate the lack of respect.
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December 2021 by Scott Hawley
Picked up items ordered online.
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September 2021 by Nell Retta
Had just the perfect, right gift for our 16 year old grandson's birthday tomorrow, a silver key chain in stock, checked with sales lady over the phone, before making the trip to the Northpoint Mall store in Alpharetta, Georgia.
