-
February 2024 by Lauren S.
We have been coming to this Kroger for the past three years, and this location is one of our favorites! We use the drive up order and shop in store often and they always seem to have the things I need in stock, especially when other neighboring stores are often over shopped. The staff has always been super helpful and friendly, and one of the managers, Tony, is just the best. He is always looking for a way to make his customers happy and will always stop to have a conversation to just check in on his neighbors and give back to our community. The best Kroger in town!
-
February 2024 by Danylle LeBlanc
Always find what I need at my local Kroger!
-
February 2024 by Vanessa Vernon
I was told I could only get a store credit because they don’t do refunds from other Kroger stores and I had my receipt for a same day purchase. I was told by Victoria at customer service who was taking instruction from a manager she called on her cell phone but refused to share that managers name with me. She also advised me this policy was on the website. However, after reviewing Krogers return policy, nothing on there states such a rule. Needless to say I won’t be returning. It’s the lying for me!
-
February 2024 by P G
The store could use a remodel
-
December 2023 by Iryna Pavlivna
Farmer treats his animals he is growing for the meat with more respect than Kroger treats it's customers. Someone made "genius" decision to protect customers from quietly buying groceries on self checkout when they don't want to talk to anyone, but THE REGISTER IS SHOUTING AT THEM, GIVING ORDERS AND TELLING EVERYONE AROUND WHAT THEY ARE BUYING AND WHAT IS TOTAL - BECAUSE IT'S IMPOSSIBLE TO MUTE IT!!!!!! Then the next customer starts scanning and dropping his cabbage on your orchid, when you didn't take it out of the belt yet!
-
November 2023 by Grant Kendrick
New self checkout takes twice as long now. Idk what they were thinking… line backs up almost to the other side of the store. They need to fix this. Everyone is furious
-
November 2023 by Rhonda Carmichael
Horrible experience at this location’s Customer Service Guest Services desk. Maria S. is a very rude representative, evasive, unprofessional, and needs to be removed from the front desk. In my opinion, Maria S. is clearly unfit to be a representative of Kroger’s brand and she makes them appear to give false advertising on what their return policy really is. She comes off very discriminatory. I waited patiently for 15 minutes while she answered a white Woman’s questions and then held a full blown conversation afterwards. I asked a specific question about what Kroger’s return policy for a purchase under $10 without a receipt and she blames me for talking in circles when I had a direct question asking me why did I ask that. She dodged the question and stated everything under the Sun that Is NOT FULLY DISCLOSED on Kroger’s return policy website which is an enforceable contract under Georgia’s Attorney General’s Office. She is under the front desk counter being recorded with Kroger’s cameras and tells me she does not consent to being recorded is NOT needed for my private safety affidavit purposes. So clearly she does consent to be recorded lol. No worries when Kroger’s cameras can be SUPONEAD to hear all of the bold faces LIES she was creating about the RETURN policy that she and from her version is SOLELY FOCUSED on Kroger’s best interest as opposed to the customers’ which was non customer-focused and is evidently false advertising. In addition to that, showing how rude she was by walking off in the middle of asking her a question, assisting others when I wasn’t finished with my question and never returned until she saw me making a complaint on her with Tyler. Her dodging the answers giving the run around when I have clear evidence that she didn’t do that to WHITE people. Kroger’s website specifically states the return policy in a clear and concise way. However, this location REFUSES to honor it if you’re a NON-WHITE person and will only offer an alternative other than what the policy specifically states.
-
November 2023 by Lynne Robertson-Williams
This store is horribly biased against tourists. Check out staff insist on a United States ID and refuse to accept foreign passports as proof of ID and date of birth.By this reasoning, any tourist or visitor who is considered visa exempt by USCIS or customs and border control is not legally permitted to purchase alcohol. This smacks of prejudice, ignorance or both and I’ll be taking my business elsewhere in future.Take my advice and go to Target down the street instead.
-
November 2023 by Chuck Tryon
No cashiers at 9 pm on a Saturday night. It took forever to get checked out because there was only one employee overseeing several registers. Ridiculous.
-
September 2023 by TK W
Marcus is the best person they have working here. He is a tall gentleman who always wears a cap. I very much appreciate him. Everyone else is extremely rude at customer service. I do not care for the short lady with the glasses at all. They need to treat customers better. But thank you Marcus for being a good guy to deal on with!!
-
September 2023 by Guy Reese
New self check out with conveyer belts have horrible engineering. You have to wait for each item to clear the belt about 1/2 way so it can check size weight of product. 1- this creates extended time to fully check out. 2- seems like honest, paying customers are paying the price for theft with extended time to check out. 3- no discount for self check out and bagging own groceries. 4- belt stops if groceries pile to far up the conveyer belt. Again, bad engineering which is creating bad customer experience. I grew up in Ohio and have been a long time customer, 40+ years. Thinking about moving all grocery shopping to Publix. Sure, I will pay a bit more but its hassle free with excellent customer service.
-
September 2023 by Juan Ovalle
Stores is the worst! Never stacked. I drive to the one on state Bridge. Bakery department staff is super nice though and go out of their way to help you and get you the items.
-
July 2023 by Josh Casillas
Best Kroger! Great staff and not too crowded or big
-
June 2023 by Elena M.
The gas station attendant took my last $12.00. He inputted the wrong amount of $12.02 and cancelled the transaction. He said my money will return in a couple of days. The manager of Kroeger took his side and said there is nothing he can do. The manager and the attendant blame the cashier register for taking my money and then cancelling it. I asked them if someone could fix the machine. The manager said he called IT a while ago and there is nothing he can do.Customer service is so bad. Be careful with your visa at Kroeger on Atlanta Highway
-
June 2023 by Luis Lopez
Today Mean lady at self check out hassle me. Show her paper and she hassle me. You watch me I pay. Why you hassle me.