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November 2023 by Joe Reardon
After recently purchasing my Lincoln Navigator at this dealer, I could not be happier with the outcome of the process. Having the right sales professional assisting you through buying a car in the modern landscape is essential, and I could not have had a more diligent, honest, personable and dedicated sales professional than Phillipp Hildner. In a complex set of circumstances he maintained professional care and advocated tirelessly on my behalf to ensure I had the best deal on an excellent vehicle. A real professional. I would also like to specifically mention another jewel in the Hennessy team’s crown, Finance Director Vanessa Decker, without whose professionalism, kind attention and assertive diligence the deal would not have gotten done. Many thanks to them both, and to Land Rover North Atlanta!Joe R. JD
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November 2023 by katrin wilson
Vehicle issue wasn't resolvedI had crackling noise coming from speakers, and was told Audio Control module needed to be replaced at a cost of over 3k. Vehicle was at dealership for over 2weeks, and issue is still present. This is unacceptable. Service advisor and tech were directed to numerous complaints from other Land Rover owners of this EXACT ISSUE. Faulty amplifiers and/or software updates are the usual remedies. I was told Audio Control Module was the issue and suggested for replacement. OBVIOUSLY this wasn't the problem.I have appt. on 11/13/23, however I have a serious lack of confidence at this point.A loaner car would be nice, but is that asking for too much a this point? My vehicle will no doubt be out of commission for an extended time frame. ?Land Rover, you can do better. BE BETTERIs wanting a non crackling audio system too much to ask?I wonder if they will try to charge me more money? Stay tuned.....
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October 2023 by Exei Brown
Review for Kelsey O'Brien at Land Rover North AtlantaI had the pleasure of working with Kelsey O'Brien at Land Rover North Atlanta, and I am beyond impressed with the exceptional service she provided. From the moment I walked in, Kelsey greeted me with a warm and friendly smile, making me feel instantly comfortable. Her knowledge about my repairs needed and her patiently answered all my questions, ensuring I had a thorough understanding.Kelsey's professionalism and dedication to customer satisfaction were evident throughout the entire process. She went above and beyond to suit my needs and preferences. Her attention to detail and willingness to assist me with every aspect of my repairs truly made the experience memorable.Furthermore, Kelsey's communication skills are outstanding. She kept me informed at every step, making the entire process smooth and stress-free. Her genuine passion for helping customers, combined with her expertise, makes her a true asset to Land Rover North Atlanta.I would likeheoutstandin happy with my new Land Rover, and I have Kelsey to thank for it. I highly recommend her to anyone looking for a seamless and enjoyable car-buying experience.Thank you, Kelsey, for your exceptional service and dedication to customer satisfaction!
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October 2023 by Raphael Lior
I’ve been wanting to get a new car for a while and I checked out several companies until I met Cary.Cary helped me buy a beautiful, reliable and sexy Land Rover. He followed through with all his promises and touch ups after the sell was done.Cary, you’re a great and honest sales person and I’d be sending your way any person who is interested in Land Rovers!Thank you so much for going above and beyond!The Lior Brothers
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October 2023 by Stacey Bains
My husband and I went to this dealership mainly out of curiosity. We had never owned a Land Rover but the new Defender had really peaked our interest. I did not expect that I would love it as much as I did. The car blew me away. Smooth ride, nice space inside, etc.And we had a fantastic experience at Land Rover of North Atlanta from our salesman, Starien to interacting with Manager Jason. We hit a little speed bump when we went back to the dealership in the same day to buy the vehicle we had test driven and had to end up looking at the only other 6 cyl on the lot. It was a little more expensive but Jason worked with us based on the situation. Both Starien and Jason were nothing but friendly and professional. Enjoyable experiences when buying a car aren't usually things you hear about but in this case - it was!!
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September 2023 by Michael Willis
I recently purchased a 2023 Defender from LandRover Alpharetta. My salesperson Sterian was awesome! So very happy with my purchase and appreciative of the wonderful experience!
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August 2023 by Brandon Ferrusca
Just bought my First car, And i cant express it enough how happy i I'm with my purchase and how they made the process so easy. Want to give a big shout out to Marco, who helped me out and made me feel comfortable thru the whole process. Also a big shout out to Vanessa who helped make the deal happen. All around great service from the first steps walking into the dealer ship all the way to the end. Also did get my respect when they provided the transportation to leave the vehicle that i came in and to get back and pick up the new one. Would recommend to anyone to stop by if interested in buying a new car.
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August 2023 by The Jenny Doyle Group- Real Estate Team
Wonderful experience all-around! Knowledgeable sales and financing team that was extremely helpful and down to earth. Great team and I love my new car. Thank you to all of you for your help!
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July 2023 by Bambi Y.
The communication could have been much better. The service center knew when I was coming and after having my car for two days the service department disclosed they didn't have a tech to assign to my car. I had to call them to get that information.
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July 2023 by Norma Hendrick
My visit to this dealership was such a disappointment. I was recently in the market for a new car and I decided on a RRS. After being a customer of Hennessy Lexus on Peachtree Industrial for so many years (where I always received excellent service), I naturally decided to visit this location for my purchase. Unfortunately, the service was not just poor, it was non-existent. I walked the lot for some time looking at various models but no one came out. That’s fine but when I walked inside, no one greeted me and as I walked around looking for assistance, again no one came over to offer any. Needless to say I turned around and left and made a purchase elsewhere. I’m enjoying my new SUV.
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July 2023 by Pamela Hawkins
My service experience was awesome. It was easy to get an appointment within the time and date that worked for me. I was given several options for transportation. My service was completed timely and I was kept informed throughout the process. I had a great experience!!
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July 2023 by Jacques B.
Best customer service. Kudos to my guy Marco. You did a fantasy job helping me get my dream car. You kept checking on me before and after the deal. ?
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July 2023 by Zac Zoumpoulidis
So, my wife and I were in the market for a new luxury vehicle. We had narrowed it down to a Land Rover or a BMW. After driving the RR Sport, we really liked the appeal over the SUVs from BMW. I had been interacting with a few service members, who are friendly and great to speak with. However, I think our good experiences end there.On some cases when asking for a build quote, it would take a few days to respond. Which is fine. I get it, they are busy. They are in high demand. However, some heads up on the turnaround would be great.Edit: Upping review thanks to resolving a problem I encountered.
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May 2023 by Connie Land
Working with Austin in purchasing my next car was super easy. I had an idea of what I was looking for and Austin presented me with several options before I decided on a car at the dealership. Buying a car can be a stressful process but Austin was prepared, communicative, and I was able to negotiate repair of a couple of items. The best part of working with Austin is his calming demeanor and his communication. I highly recommend using Austin for your next purchase.
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May 2023 by Austin Weiermiller
I had the pleasure of working with Roger Harry (sales) and Vanessa McHale (finance), and I could not have been more impressed by the experience and execution of purchasing a vehicle. As a first time car buyer, both Roger and Vanessa took their time to explain to me each and every detail, document, etc. Their professionalism, knowledge, and sense of humor all culminated to a 5-star experience. I could not recommend these two professionals enough - you'll be in great hands here!