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January 2025 by C S
Drove 20 miles to this location bc google, the automated phone store hours, AND the posted hours on the window all say they close at 9pm. Arrived to closed doors at 8:40.
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July 2024 by Vikas Kumar
Worst customer service!
Bought a t-shirt that my wife wanted to wear the same day. Therefore, I let the cashier know that my wife is going to put this on. Once my wife was out of the trial room, the manager of this store followed her. I showed her the receipt, and she kept raising her voice and saying that I should let her know that we bought these items. Why I would walk around the store and announce to everyone that I bought a certain T-shirt and my wife is gonna wear it?
She didn't even apologize and started cussing at us.
Worst instore buying experience.
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July 2024 by Danielle Ragsdale
30 day return policy, even with tags on and a receipt? Won’t even exchange for a different size (a $40 maternity bra) and I was 3 days over the time allowed. I spend hundreds if not thousands of dollars at old navy each year and won’t be shopping there anymore. 30 days is crazy when you don’t live near the store and have a job, a family, etc. The manager and cashier didn’t seem to care at all, just said oh well that’s our policy.
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May 2024 by S
Good deals
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May 2024 by Kris Bravo
Still a good shopping experience. Staff is great!
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January 2024 by Prachi Walmiki
Google shows they r open till 9.But they closed at 8 - it was waste of my drive to the store
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January 2024 by S C
The hours said close at 8 pm but 7.30 pm they already closed the door.
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January 2024 by Emily Scharf
Mediocre customer service. Also, for some reason Old Navy has a habit of sending the wrong stuff for online orders, regardless if you pick it up in store or have it sent to your home address. Then the employees give you issues for trying to return items that you didn't order but received anyway.
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January 2024 by Julie Johnson
Are the dressing rooms here gender neutral now? If so, I would like to have known that before I ran into a man in what was I thought the women's dressing room and no employees around.
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November 2023 by Ursula Bowser
I love there selection of clothes. It fits me comfortably and it's affordable.
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November 2023 by Yonectili Baez
came in to buy two pairs of overalls and noticed two of the exact same pair were priced differently in clearance. One was for $30 and one was for $6. I noticed there were other overalls in the section also marked at $6 so I asked the associate at the register if maybe someone forgot to put the right sticker on and if they would honor that price for the second pair to which he responded by ripping the sticker off in front of me and saying an employee must have put it there by accident and that he would not even honor the price for the one pair. I understand mistakes are made but that is not the customer’s fault if you put an item out for one price and decide you don’t want to do that. I still think it was intended to be $6 but they didn’t want to do it for whatever reason. At the very least I feel that I should have paid the listed prices for both even if the price could not be honored for the second pair. I feel taken advantage of because I did not have the heart to make a fuss about it and I really needed them. Beware of shady practices at this store and don’t trust their pricing I guess. (Picture one is an example of another adult pair in the same section and picture two is the tag for the pair I bought which he ripped the $5.99 sticker off of)
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October 2023 by Jennifer G.
FYI-this location makes their own rules on sale items. Double check online/their ads to be sure this location isn't charging you full price for something that is supposed to be on sale. I asked an associate about something that was supposed to be on sale, they said you have to show them what's on sale online and then they will price match it. What in the world? Never heard of such a thing.
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July 2023 by Ruchita Shah
Old Navy has a very nice variety of clothes for men and women. The best thing is most of the clothes are Cotton.
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July 2023 by Christyl Benford
Very nice staff and they are pet friendly. We had a good experience.
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June 2023 by Louvaine ADDO
Not good size selections
