Pet Air Carrier is a highly recommended pet transportation service known for its outstanding customer care and attention to detail. Customers praise the company for making stressful pet moves much easier and more manageable. Ren, in particular, is frequently mentioned for her exceptional support, guiding clients through the entire process with clear communication, answering questions promptly, and ensuring all necessary paperwork and instructions are provided. She and the team coordinate closely with vets, airports, and receiving parties to ensure smooth transit for pets traveling across the US, Europe, and Asia. Many clients appreciate the constant updates and personalized assistance, which give peace of mind during what can be a very stressful experience. The company is also noted for being affordable and flexible, often adjusting to changing schedules or airline availabilities. Pet Air Carrier treats pets as if they were their own, ensuring safety and comfort throughout the journey. Their professionalism and willingness to go above and beyond have left customers feeling confident that their pets are in good hands. Overall, Pet Air Carrier is praised for excellent customer service, reliable communication, and a caring approach that makes international pet travel easier and less stressful for pet owners.
The service was excellent. I worked directly with Ren and she answered all my questions and managed to adjust the shipping to everchanging Lufthansa availabilities. Pet air carrier made my dog shipping to Europe way easier than it seemed at first sight.
May 2023
After asking 4 carriers, PAC was finally able to transport my 2 staffy from Seattle to Paris in the right way. they are the best, very professional and helpful, and also the cheapest. Thanks again Ren ?
July 2022
We absolutely loved our experience with Pet Air Carrier! The staff was very helpful when shipping our husky overseas! Everything went smooth & perfect. They also kept in touch with me while her being checked in. Definitely recommend going through them & will also be using them in the future!
