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October 2024 by Lterrelle
Pansies are making a show at my favorite Pikes...what a BEAUTIFUL and awesome selection! ?
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October 2024 by SANJAY KUMAR JAIN
Vast varieties of plants,accessoires, soil,fencing, pots,fertilizers, and gardening equipements and all home related goods. One of the biggest super store of home related items.
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October 2024 by 42 Willys
Great selection and great service! Kirsten is an expert at plant selection.
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September 2024 by Hung Nguyen
Update-Pikes refuses to replace dead and diseased plants!?!
Kirsten Judd was super helpful in guiding me and my wife from design to removal then installation. Her passion for plants is unmatchable! Even after installation, she has stopped by to check on our yard about 5 times already. We don't know how much she is paid but Pikes definitely need to keep her as she delivered more value than what we anticipated. We have referred Kirsten to 4 of our neighbors. Thank you Kirsten!
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August 2024 by Lisa Hua
I’ve been to many locations, but this one was an amazing experience. Overall, we were greeted from the front, asked if we needed any help, and provided water bottles. Mary was sweet and attentive to our needs. Best customer service!
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August 2024 by James Eckert
Our flower-filled window box ‘needed’ one more specific greenery element for balance. NO ONE had the plant in stock anymore for the season. These fine folks dug it up from one of their mature planting displays and presented it to us. Saying, “You are a friend to Pike’s, and we are here to support your efforts.”
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August 2024 by Susan Taylor
Alberto is amazing! My garden looks spectacular! He was very easy to work with and communicated everything to me very easily. Thanks for your hard work.
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June 2024 by Keith
Amazing customer service! High quality plants.
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May 2024 by Catlin Adams
I have always liked this pike nursery until today when I had an issue. They sold me what appeared to be Silverleaf Hydrangeas for Annabelle. I planted when it was small and with buds only to discover it was not Annabelle one month later. Since I was watering it a lot now it's 3 times as big. I took the pictures and also the Annabelle label that I kept to this place. I was hoping that they would give me a full refund or store credit without actually me digging it up. However this was not what Amanda (an assistant manager) has told me "You have to bring it back for an exchange or you have an option to purchase Annabelle". Then she went onto say "You have purchased this a month ago so it shouldn't be too much to just pull it up" then she said "We have a policy that even if the plant dies, you will need to bring it up for an exchange". I said to her this situation is not the same because it is obviously Pike's mistake and I should not have to work for it. I went around the town to try to find Annabelle and even talked to a guy here then purchased it. Then her tone started to get more aggressive and she asked me "what is it that you want?". At that point I had to say "I really don't appreciate your attitude toward me. What I was expecting was full refund or a free Anabelle with a sorry for the inconvenience. Or at least store credit of 50% of the price". Then she said I cannot do that because it's store policy. Then I said it is really frustrating I had to drive here and drive back I am not the one who cause this mistake. Then she said she can give me 10% off of the next one. Then I said more reasoning then she said 20%. I went on to say it is not enough. Then she finally said "Ok I just give you full refund just to get it past but why can't you just dig it up and bring it back". I did not say any further because she should know that I am a customer who received the wrong item due to store's mistake. If they really want to get that back, they should come to my place and dig it up. Even after that a month of my effort of watering will be a waste. I said I almost don't need the full refund but I want more of an apology. Then she said "that's why I apologized". (she was not apologetic at all) I told her that it is upsetting and by the time she really frustrated me so tear was coming down from my eyes in front of the other customers. A guy who brought Annabelle for me watching the partial thing asked "How is it going" so I said "not good". Then the another cashier watching the whole thing just laughed. When I picked up the new Annabelle and leaving the store none of the workers said sorry or anything at all.
So this whole conversation was super unprofessional and honestly I felt she was super cold and mean and I felt I was treated super unfairly. Even though in the end, she gave me the item I wanted, I felt hurt, emotionally distressed, and embarrassed in front of all the other customers. I do not think this is how a customer is supposed to be treated at any store.
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March 2024 by Urmila Kodali
I went today March 2nd 2024..and really like how fresh the plants..bought few, will be going again for actual veggies plant..
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January 2024 by AJ Sams IV
Just wrapped up the worst experience of my professional landscape career with this location. Their broken promises (x4) and incompetence cost me hundreds of dollars on a recent residential job. NEVER using them again and will never recommend to clients or other PROS.
Like contacted me and did a very good job remedying the situation to my satisfaction.
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January 2024 by None
Just wrapped up the worst experience of my professional landscape career with this location. Their broken promises (x4) and incompetence cost me hundreds of dollars on a recent residential job. NEVER using them again and will never recommend to clients or other PROS.Like contacted me and did a very good job remedying the situation to my satisfaction.
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January 2024 by Jim K
Jacked up prices on Christmas trees and so, so many needles dropped by only 14 days. Looks sad.
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November 2023 by T H CRAWFORD
They were able to help me out a lot. Very knowledgeable
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November 2023 by Lien David
Kind staff and clean store.
