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February 2024 by Courtney Glover
On 2/4, the store was unusually empty for a Sunday, and it was probably due to the singular extremely rude clerk working the register.
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February 2024 by Ashley
Good items but terrible employee. Not all but just the older Asian woman who looks to be maybe the manager is down right disgraceful. Line backed up so far and she does not want to jump on the register to help. Watched her walk around being useless. I had to put my stuff down and leave.
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January 2024 by Carolina R. Talan
The manager in this store is always super rude. I was a regular client for years but not anymore. She is snappy, rude and not helpful, especially when the store is busy on the weekends.
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January 2024 by Aaron Dersnah
Men's restroom was locked with no indication of it being out of order.
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January 2024 by Felisha Staten
Loooooong line.... only two cashiers... took over 30 mins to check out
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January 2024 by Shanika Dixon
I found so many great things... Don't forget to buy a reusable bag, they are soooooo cute.
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December 2023 by Chouchou My self
It holiday saison at Ross and I’m on line for 15 mins because there are only one employee at the register and we are over 15 guests on the line the register said I’m sorry I call for help at the register no one answerIt’s Always same problem not enough employees at the registerI don’t recommend this store
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November 2023 by Rima S
Worse customer service. We have been waiting in line for over 10 minutes. One cashier who waited 2 minutes for a manger help. She called her 3 times. I tgen decided to go find her to find out she was chatting and ignoring the page. When i told there is a long line waiting for some help she said this is not a line when she saw 9 people online. Worst customer service worst manager who should get fiered
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November 2023 by Lety “moreliana13” Calderon
Ross stores has incredibles prices and was my fever store always but the workers there has awful service, I requested to see an item on jewelry area two times and also asked one of the ladies there but she ignored me, the third time she said she will call some one to attend me but she didn’t and she get the keys when finally she feel like it.. I never feel like this bad in any other store, horrible service.
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October 2023 by Veronica Chaffin
Nearly $80 purchase evening of 8/30, tried to return 2 items mid-day on 9/29 (with receipt, items in bag with tags on) but was given a store credit. The cashier said returns have to be made on day 29. Huh? How was that not in the traditionally acceptable 30 day return period? He said...the register asked for my ID that means it was more than 30 days. I said, the receipt shows 30 day policy, 8.30-9.29 is 30 days. He gave me a blank look along with the no greeting, no engagement during the transaction (except saying one word...ID) if I had not asked about the credit he handed me. ? While that $20 store credit rather than refund isn't the main issue, after I use it, I won't be shopping Ross again.
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September 2023 by Jo-Anne McQuilken
I love shopping at Ross, great discounts on everything from clothes to shoes to housewares
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September 2023 by Emmanuel Ikedife
I shop at this particular Ross store almost every day . One of the employees that works there is the best employee I have ever met . She is always cheerful, very welcoming and great customer service . I will surely recommend her to be the store or assistance store manager . Her name is Natalie and I think she is from country Brazil
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September 2023 by tyeonna ford
Had a encounter with a employee named Rosa at least that is what she said her name is she was very rude and unprofessional . She said she is a manager I know Ross is a discount store but don't just let anyone into management because you are understaffed. Pay a little more for quality help.
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July 2023 by Maria Mays
If I could give this place zero stars I would. Why are the dressing rooms closed when customers are shopping in the store? I asked to open the dressing room so I can put on the outfit I bought and the manager refused because she didn’t want to open them and had a terrible attitude. I had to buy items with the hopes they fit for an event and I can’t even have confidence in what I bought because of managers like this. I’m here on July 24th at 9pm.
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July 2023 by Diana Agliulina
Why is there only one checkout? a very long queue, the cashier can not cope with the flow of people, I feel that he is very tired.
