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July 2023 by David L.
Dog crap service, people don't help for a darn thing till it comes to checkout and it's usually to do nothing but make sure you're not stealing and to tell you to upgrade your membership lol. EVERYONE should be fired and re-hire newer more young people, them old miserable folks can barely hear and see anymore they're just there to make other people's day harder.
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June 2023 by Sierra M.
I had a flat tire on my way home from work and after being turned away from a collision center, I wasn't too optimistic about getting help here. I arrived just before closing time and could sense that they weren't thrilled about another service request.After explaining my situation, they inspected my tire and even joked about not noticing it at first, which lightened the mood. Although they tried to sell me a new tire, I declined, but they still put on my spare tire and even offered to add air to my other tires with a smile. I was impressed by their excellent customer service and positive attitudes, especially considering it was closing time.
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February 2023 by Doug B.
We prefer Sam's Club to Costco when it comes to big box store shopping. It's usually less crowded. Their customer service for returns is quick and efficient. The selection of products at SC seems to be better than Costco. We have been buying our gasoline there for over a year and their price per gallon is either equal to or better than Costco. The lines at the fuel pumps is usually shorter, too. It seems that SC has more products that we use including sale items in their sales brochure.
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February 2023 by D D
Amazing people. Working hard for customers. Always informing us along the process. Looking at ways to always save us money. They will take care of you. Great customer service always!!!
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November 2022 by Diana Douglas
Excellent customer service. They have had to fill my prescription even though I live on the Southside Metro area. Professional, personable and helpful.
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November 2022 by Onix R.
Online pick up is not ideal at this location. I've tried it for the third time and all 3 times I've waited more than 20 min and in two occasions I've had to go in and pick it up my self.
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July 2022 by Kaneka R.
Post is specifically for gas area. One of the reasons I have a Sam's Club membership is for the reduced gas price and I love that this location is close to my home and has a gas station which all Sam's Clubs do not provide. This area is always clean and has six lanes so there is rarely a long weight. You also have the option of getting a car wash and can pay for it right at the pump. Only downside is it isn't open 24 hours, so I definitely plan in advance when I need to fill up. During the increase in gas prices the last few months, it's really helped to have the membership because the gas is lower than any other stations, I've seen using credit/debit as a form of payment. Also, when we had the gas shortages, I was able to come to Sam's Club gas and fill up with no problem at all and without a wait. If you run into any issue while pumping gas press the attendant at the pump and there is a live person to assist.
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February 2022 by Kat D.
Not a bad Sam's Club. It's usually clean and well-stocked. Prices are very comparable to Costco, some items are even cheaper at Sam's. They don't carry Ore Ida tater-tots anymore, which was one of the main items my family liked to buy here. They have opened the cafe back after COVID, BUT they switched the fountain drinks from Coca-Cola to Pepsi.....which means we just go down the road to QT to get our pizza and coke instead. Unique to this Sam's Club, is that they offer an automatic car wash at the gas station.
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January 2022 by Regina F.
I like going here for good prices BUT THE EMPLOYEES lack in giving any customer service skills on every visit. I have yet to see one employee smile
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December 2021 by Mickey B.
Customer service is terrible, don't waste your time asking for assistance to find anything, because no one knows where anything is. They don't carry as much as other locations. On the plus side, the produce is better quality and cheaper than Bj's.
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September 2021 by Athena Gray
Great selection and very helpful and friendly staff!
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July 2021 by Judy Javorsky
Always great!!! Great service!!!
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March 2021 by Joi M.
Sam's Club is a lot like parent company Walmart in which some items that are sold are specialty items and it depends on which location you visit. This Sam's Club is smal but has a lot of products that are neatly organized. The entrance and exit can get pretty crowded with everyone's carts. There is a lot of parking. I like to park far from the store because the parking spaces are very close together.
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February 2021 by Kimberly M.
I like this Sam's Club location because they have a car wash. I typically stop here just to see if they have something different from my usual location.
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January 2021 by Cynthia R.
Place where you buy the largest. Very organized. Clean both the hallways and the bathroom. All employees know where you put things every time they move them. Sams has very good lighting, and a variety of products. Social distancing too.
