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March 2024 by Sunny Dee
Tim was FANTASTIC!! So efficient, helpful, and upbeat. He made our experience a 10/10 and was the reason we went with Truist! He deserves a raise for sure, we’ve never met a bank employee as amazing as him.
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February 2024 by Denis Spiridonov
This branch is awful , I had issue with the signature and I fix it. I did withdraw from their location last 1-2 months, came there one day at 4.40 pm, they were looking for my signature for 10-15 min then branch manager came in , her name is Modesto Van-Lare , she looked at the computer and said we cannot help you, I have previous withdrawal tickets with my signature, but nobody wanted listen to me
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December 2023 by Josh Wright
Horrible customer service, fell off.
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May 2023 by Rajani Bobba
Pays Interest in cents but collects huge maintenance fees without notifications.
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May 2023 by Nicole Arroyo
Good customer service, very pleasant!
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August 2022 by Stacy Keck
This location has seriously gone downhill to the dumps. Customer service is horribly rude and extremely slow.
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August 2021 by Viren Bhandari
Terrible experience.. Never had such bad experience in 20 years thanks to BB&T for messing this great institution. Morale is down. No SunTrust employee is trust worthy now. They all want to pass the buck
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June 2021 by Kiki Heslin-Kim
My favorite branch in town. The employees are all very welcoming and pleasant. Both Kristen and Melissa always greet me with a smile, have positive attitudes, ask about my son, resolve any issues, and make me feel as an appreciated customer. These girls are so helpful and friendly.
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September 2020 by Amy Davis
This entire bank here on Mc Ginnis ferry is a LOST opportunity with the worst customer care for the last few yrs, my family and friends hates Sun Trust or Truist because of how they treat us at this branch.Its a convenient location I will give you that, but its WORST experience and care. The tellers have an attitude. Worse yet, the bank personnel don't resolve the concern or banking issue and complain they don't get paid enough or are uncertain about the banks future with the merger.Hopefully we see some changes soon.
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June 2020 by Juan Becerril
Worst costumer service. Teller manager Kristen Brown is the worst. She is so rude to costumers.
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May 2019 by Jonathan Smith
Enjoyed meeting today with Shazia Punjwani, SunTrust personal banker. She is a breath of relationship fresh air. Very enjoyable experience! Very curious if anybody at SunTrust will even notice this! The modern world is an online world!
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March 2019 by Jonathan Smith
Enjoyed meeting today with Shazia Punjwani, SunTrust personal banker. She is a breath of relationship fresh air. Very enjoyable experience!
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July 2016 by Grant Champagne
Conflicting signage on the ATM outside, but other than that everything is good. Never a long line, staff is friendly whenever I go inside, in a very convenient location from both my house and work, and the outside ATM always works.
