Thompson's Frame & Gallery is a custom picture framer serving the Greater Atlanta area. It is described as the only place to go and a wonderful one-stop shop. The business offers a beautiful and extensive selection of over 1,500 mouldings, hundreds of mats, multiple glass options, ready-made frames, paintings, and mirrors. They specialize in custom projects, including mirrors, shadowboxes, and large commercial work. The staff is consistently praised as knowledgeable, super helpful, friendly, professional, fun, and compassionate. They provide phenomenal and great customer service, are not pushy, and work with customers to achieve the exact desired result. The pricing is noted as reasonable and great without gimmicks. Many reviews highlight the fast service, with a two-day turnaround in many cases and surprisingly quick order completion. Customers report having emergency or difficult situations handled with accommodation and a professional, above-and-beyond attitude, leading to strong recommendations and loyal repeat business.
I am super thankful to Thompson Framing gallery for their expeditious service.Wasn't expecting any particular outcome today, because my frame had fallen off the wall but I am extremely satisfied and will be returning. I'm the future. Good people.
August 2023
Great customer service!The folks that work there are knowledgeable and provide phenomenal service - not like the chain stores.
February 2023
Wonderful gallery. Helpful and not pushy when selecting frame. Reasonable pricing. Had a painting get damaged during framing and the manager Craig went above and beyond to make it right. Would definitely recommend and will return with future framing needs.
