Visionworks North Point Village is highly praised for its friendly and helpful staff, who provide excellent customer service and professional assistance. Customers appreciate the wide selection of glasses, including the latest styles like Ray-Ban and Coach Aviators, and the staff’s willingness to help pick out and adjust eyewear. Many reviews highlight the staff’s knowledge and friendliness, making the experience enjoyable and stress-free. The store offers eye exams for both adults and children, emphasizing the importance of eye care and encouraging annual checkups. Customers also value the store’s attention to detail, including thorough explanations of pricing and discounts. However, some concerns were raised about purchasing a six-month supply of contacts, which was a recent policy change that was not well received by all. Overall, customers describe their visits as positive, noting the professionalism, smiling staff, and attentive doctors. The store’s location on Northpoint Pkwy is highly recommended for its great customer experience and attentive service.
Dr Yu and the staff were excellent. A negative was that I was required to purchase a 6 month supply of contacts at a time. That was very negative for me financially and was NOT the policy of Visionworks in the past, as I have been their customer for many years.
May 2024
I Love the Alpharetta location. Excellent customer service.
May 2024
Great Experience with getting glasses that I need. Extremely Great customer service . With Excellent Smiles? Debrah Austin and Niki all Awesome!
