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December 2022 by Amanda Moore
Staff are friendly.
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November 2022 by Susan Johnson
Love this place and the tellers are always nice and willing to help
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September 2022 by Jean Kersey (Zanekers)
The staff are all friendly and knowledgeable, thanks to Amy H.for her help and skills pertaining to my house closing.
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February 2022 by Geno Askew
I really like this bank. I've been banking with Citizens for a little over 2 years and I've never had a problem, and at my local branch in Preston all I have to do is drive up and they know what to do.I also like the app, it's easy to use and you have the ability to send secure messages to customer service and they usually get right back to you. I've also been advised that in a couple of weeks Zelle will be up and running right in the mobile app, this is great as I will no longer have to use the Zelle app. if I could give 6 stars I would. Keep up the good work.
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June 2021 by Jeni S.
Great team. Wheelchair accessible. Clean and inviting. Helpfulness knowledgeable staff. Notary public on site. Food programs available.
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May 2021 by Jimmy Whaley
Wonderful bank that I have banked with my entire life. They caught fraud when someone stole my checkbook and the covered my tail. They are great on the business side and personal. If I could give 10 stars, I would!
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February 2021 by Avis Johnson
I wish I could give it 0 stars. If you like to be cheated and stolen from then this is the place for you. They even stole from my dead mother. The lowest of the low. Run RUN RUN .. your safer putting it under the mattress.
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December 2020 by Frosted Trash
They have always been nice and cordial to.me.
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November 2020 by Stephen Word
Great place to store your money and your most treasured during the day. They'll even pay her.
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September 2020 by Amber Dean
Some of the people in this bank are so disrespectful. They need to be fired. The branch manager Brenda is the worst. Iv had so much money disappear out of my account. And she always says its our fault. Iv had transactions come out of my account on cards that were supposed to have been terminated. We signed a piece of paper years ago when we opened the account saying that if it wasn't there. It can't be taken.Well that went well.... over draft fees are 30 bucks. They didn't stand by the agreement. And we've been banking with them 10 plus years. They refuse to give us a loan. We have excellent credit and always keep atleast a thousand bucks in the bank. I can keep going... smh
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December 2019 by vanessa pow
I've been with Citizens Bank for over 35 years and have only had about 2 discrepancies out of that (over) 35 years!!! I have been very satisfied with the Services & the people and with most of the assistance I have received!! No bank will ever be perfect ALL the time, but I have been, mostly, satisfied!
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June 2018 by Levi Cowan
No one knows how to do their job here. Everyone except LeeAnn needs to be fired. She is the only person who will help you with an issue. The security of this bank is terrible and they do paperwork like its the 80s.
