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March 2025 by Lakesha Johnson
Very unprofessional they lied to me about the date that my furniture would be delivered I took off of work just to find out they didn't even have the furniture in the store and tried to give me 5 days out and I'm unable to take off of work again I wouldn't recommend this store to anyone go to Rent-A-Center
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December 2024 by Andrew Gross
When trust is shattered, so is the reputation—Aaron's utterly FAILED to honor their word, leaving me scrambling for a replacement while they offered nothing but excuses.
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November 2024 by G M King
it was ok
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May 2024 by Crystal Hughes
Rachel is awesome!! Handled everything amazingly!! Definitely the reason we stayed as a customer.
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April 2024 by Shun Thompson
The delivery guy was lazy and had a bad attitude. Talking smart Just poor customer service concerning the delivery. The associates in at Aaron's are nice and helpful.
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March 2024 by mandi frady
The Manger Rachel Santiagos she is the best she help us and was super friendly and the store is really clean and nice she has it well organized best experience ever.
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March 2024 by Sharon Lay
Spoke to CSR,Allison today. She was courteous, helpful and left out no detail about my inquiry. I would definitely visit Aaron's for your next furniture need!
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March 2024 by Sydney Belcher
We went into Aaron’s and were incredibly surprised at how nice it was! Kept up with and the staff were all super nice. A lot of different furniture and technology options, all very nice looking. Rachel and the employees have put in a lot of work into making it a nicer place to shop and enjoy!
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March 2024 by Thimothy Bryant
Rachel Santiago is doing a great job since she arrived to store appearance is nothing short of beautiful and her customer service skills are impeccable.I look forward to continuing this business relationship!
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March 2024 by William Thomas
Will change when I finally get my 20 dollars back never had a refund take this long
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March 2024 by Carson Love
My friends and I stopped by Aaron’s to check it out today and were surprised at how nice it was! The staff were in the process of revamping this location. It smelled clean, had music playing, was well organized and the staff greeted us when we walked in. Definitely worth a stop to look around.
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December 2023 by Ashley Rockwood
Do not shop here!!! They will sell you broken equipment that they know is broken and won't refund you! I used to love Arron's but this store is horrible on November 4th I went in for a washer and dryer set. Allison assisted me the first set the dryer was missing nescerrary pieces to work when it was delivered. I had to wait a week for delivery for malfunctioning dryer. She sent me another set and the adjitator is broken and the washer does not spin my clothes. I physically went into the store to show her the video.When I tried to speak to the store manager he blew me off and was more worried about smoking a cigarette than assisting a customer who has already paid for malfunction equipment. Allison had the nerve to tell me that these sets been having a lot of issues. My question is why would u sell me something that you know was having issues. Long story short Allison talked me in to getting another brand and it is December 15 and I'm still paying on a broken set and still having to wash my clothes at the laundry mat. They will not refund my money they won't give me set that is actually functioning and then manager had the never to call me a difficult customer because I want a washer and dryer that works. It is 41 days later and I still have a broken set sitting in my house while I still have to wash clothes at the laundry mat. The store manger is rude and selling broken equipment and then gets nasty when you want to return it as he told me that's not his promblem. I am currently waiting for corporate to Handel this..I been waiting on a replacement set since Allison signed my contract in 12/1/23 Allison called and stated instead of having me come back in sign for the washer and dryer she sign my named. I'm pretty sure that is against Arron's rules policies. especially a legally binding contract I am pretty sure I am going to have to take this up legally save your self the headache don't shop here!!!
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November 2023 by Jk yahiesha Eld
This is for Mr Nick regional manager. If it's true that you are going to give me credit for my washer that never worked properly even though I made a request to get it fixed for a whole month. Paid for the washer and dryer set and other products in advance. The phone agreement is bringing my tv and computer up to date on payment for November 2023. Then ordering me a new washer and dryer set for December 2023 at which time I will make a payment and keep everything. If this works out as planned. I have forgiveness in my heart and will not post in social media and will truly recommend this store or Aaron's rental to my 10 thousand plus flowers. I can get a long with the devil as long as he/she stays out of my space. Someone who appreciates customers,I can get along with better! Thanks! I'm a happy camper now. Mrs J Elder.
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September 2023 by Tracey Crump Pugh
They are always very nice! Very helpful.
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August 2023 by Masharie Ruffin
If I could give them a zero rating I would… I don’t even know where to start with the complaints
