Advance Auto Parts at 332 North Ave in Athens offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard. The store provides free services such as battery testing, battery and wiper installation, engine code scanning, and battery/oil recycling. Customers can save money by signing up for the Speed Perks loyalty program, which earns points towards discounts on store items and gas at participating Shell stations. The reviews suggest that the store generally provides good customer service, with friendly and helpful staff who are knowledgeable about the products and services offered. One customer had a positive experience exchanging a faulty battery, with the manager quickly resolving the issue. Another customer has been a long-time customer, appreciating the store's ability to help with any needs. However, some customers have experienced issues with the store's inventory accuracy, both in-store and online. This has led to frustration when parts are not available as expected, especially for time-sensitive repairs. Overall, the store seems to provide a generally positive experience, but with room for improvement in inventory management and consistency of customer service.
Neil and Chaz were so kind and helpful! They didn’t try to oversell anything and genuinely cared that my vehicle was safe to drive. They are definitely my go-to auto help in Athens!
May 2026
Chaz was very helpful! Great store with him in charge
April 2026
I went in for issues with my battery. Chaz, Ben, and Matt were all amazing and super helpful!!! So friendly and kind and willing to help me with whatever I needed. So appreciative of them and their service.
