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October 2023 by Zach Cohen
Came in Saturday for an oil change was greeted right away from the service manager who was super helpful. Was in an out in about 30 minutes. This is the third bmw I’ve purchased from here and i can say i wouldn’t go anywhere else everyone here from the sales team to service and even finance are phonomenal.
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October 2023 by Jonah Chambers
Highly recommend Athens BMW! Alondra was a huge help in securing my new ride and kept me informed every step of the way!
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October 2023 by Kingston Flores
Im never going to this BMW dealership in Greenville SC again. Athens BMW is now my go to Dealership for all things BMW, they treated me with respect, kept me up to date via the customer Rep and via video I left with my mouth wide open due to the shock and awe of the quality care they afforded me and my car. This dealership deserves more than a 5.0 rating. Mr. Dixon my service rep thank you to all the service reps there thank you unlike the above mentioned I felt comfortable I wasn’t a number you folks treated me like a customer & thats something thats lacking close to me and in these weird times. To any & all Veterans reading this post take your business here to Athens this Veteran recommends this spot and I will continue to do so and hopefully get a newer model from them real soon. Hoorah I salute you all including the young lady who runs the front desk thank you ma’am for your service ⭐️⭐️⭐️⭐️⭐️’s earned and deserved keep up the awesome job!
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September 2023 by Mike Ellerson
Athens BMW and the sales rep Alo did a stellar job finding a 2024 i4 for me. Alo was quick to respond to my questions about the car and financing options. Alo also did a great job locating the i4 that had the options and features I wanted. The whole process went very smoothly. Alo delivered the i4 directly to my door step fully detailed and a full charged. I have owned several BMWs over the years and the i4 is the best one yet. The 2014 i4 is one of the best EVs you can buy when it comes to build quality and handling. Thanks again for Alo and her team for making this purchase a very easy process.
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July 2023 by Inger Hoovestol Smith
I have had nothing but a wonderful experience with Athens BMW. Purchasing two cars from this dealership over the last 4 years has been professional and very pleasant. Our regular visits to the service department have always been timely and my car has been taken care of very well. I would advise anyone who wants to purchase a BMW to reach out to Antoine!
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July 2023 by Mac Long
I took delivery of my 2024 BMW 840i Gran Coupe on June 24, 2023. Terry Hosier, my Senior Client Advisor at Athens BMW ordered it in November 2022 but due to the BMW plant in Germany changing production at that time from 2023 to 2024 models, production was slowed down considerably. And there were supply chain and vehicle transport issues. The beautiful 8 series was well worth the wait. Terry made the wait easier by his good nature and incomparable patience. He was always willing to assure me that the car really had been ordered and really would be delivered. This was my 6th BMW (1st one in 2001) from Athens BMW and I considerTerry to be one of the best Client Advisors I’ve had. I appreciate that Terry voluntarily took the time to pair my phone, change over My BMW account from my previous BMW to the new one, and set up the complementary Sirius account. In addition to Terry being very knowledgeable, efficient and personable, he’s also a very classy guy!
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June 2023 by Bobby Botev
This has been our preferred dealership for many reasons! We drive from North Carolina and it is worth the trip! Appreciate the great service despite all challenges the industry presents to the team! Thank you guys!
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May 2023 by Jacqui Hardin
I have been a customer of Athens BMW for over 30 years now--starting in 2001. I live in Atlanta and have many dealerships to choose from but I drive an extra hour (in each direction) to service my car at Athens BMW--and it is always worth it! On my last visit, the service manger went the extra mile to provide me with a loaner vehicle so I could visit my son that attends the University of Georgia and also cleaned my car so well it looked brand new. I trust the advisors and mechanics at Athens BMW and recommend them very highly!
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May 2023 by Gregory G
Car started skipping while on the way to Athens on a Sunday morning… I pulled in to an AutoZone and had it scanned, number 5 cylinder miss fire. I end up getting a room and spent the night and early Monday morning I took it to Athens BMW… they found the same issue … guess what I paid, $800 for diagnostics check, spark plug and a coil.Not all six plugs and coil, just 1.Do not go here if you can help it…P/s I have called and left several messages for the GM, Jeff he has yet to return my calls. I guess they do not care about the reviews here.
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April 2023 by Brandon Eggleston
I thought I made an appointment for a certain day but came to Athens BMW on the wrong day. I drove from far away and Brian was able to fit me into the schedule. This was my first time at this BMW dealership. Everyone was extra friendly. I'd definitely recommend!
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January 2023 by Erica Sawyer
I wanted to take a moment to rate my recent car buying experience at Athens BMW. As you can see, I gave it 5 Stars. This was a very smooth process from the beginning to end. More specifically, I would like to give high praises to my salesman, Barry Jones. Not only was he extremely genuine, but a true professional. His approach was quite relaxed and there was no pressure from him at all. Barry was upfront and honest about everything and was able to secure me an amazing deal. I couldn’t have asked for much more than that. I’ve always been circumspect about buying a car as a single woman. I’ve heard my fair share of horror stories of how dealerships will take advantage of the elderly & women. But this was not the case with Athens BMW. Barry made the process quick, easy and painless. The final price was exactly as negotiated with no last-minute surprises. Best of all, when it was time to test drive my i8, Barry bought the car to me. Then once the purchase was finalized, the car was detailed and delivered to my home. This has been my best car buying experience ever. Athens BMW has gained a customer forever. If you’re in search of a new or used car, please don’t hesitate to give Athens BMW a call or just stop by and don’t forget to ask for Barry Jones!!! You won’t regret it....
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January 2023 by Charley Beatty
I had a great experience with Athens BMW and the people there. With the anxiety of a big purchase as a new car, I was indecisive and nervous, but my salesman, Joe Coleman, was friendly, great with answering mine and my mother's questions and never made me feel pressured with this big purchase. He made the process of buying easy and made sure I was getting the best deal I could get and stay in my budget for the car I loved. Cannot recommend him and Athens BMW enough
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January 2023 by Kara M.
I had an absolutely fantastic experience here! Came in for an oil change and they changed out a part that had been recalled and washed my car for free as well. Shawn helped me with a discount on my oil change and was so friendly- they also drove me home after letting me know it would be a few hours before my car was done. 10/10 this is my new go-to for all things car related I can't recommend it enough!
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December 2022 by kalyan Chatterjee
I had a great experience with Athens BMW buying a new X1 for my wife. Our Sr Salesperson Terry was excellent. He taken his taken his time to show us what is available and also made sure that our vehicle is completely setup before we drove back the new car home. Our finance manager Daniel were also very helpful showing us different financing options and given us all required information to complete the deal. Overall its a great experience working with them. I will surely go back to them for any future deal.
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November 2022 by Jan M.
Took my car in for service and abs system and tire pressure lights on. Jovon was assigned as my service advisor. After diagnosis I agreed to have several things fixed they suggested. They had to order a part. I was informed a few days later my car was ready for pick up. I drove 1 hour 45 minutes there and after paying 1900.00 they pulled my car up. I immediately noticed it was muddy which was strange because it was really clean when I brought it. I went to pull out and noticed I still had a tire pressure light on. I pulled it right back in. They pulled it in the shop again. I was hoping they had just forgotten to reset something. I was informed it was another sensor and I would have to leave it still. Waisted a whole 3 1/2 hours out of my day and the family member transporting me there. After several days I messaged my service advisor about what was going on with my car. No response after a day so I called and left a message for him because he was with another customer. No call back or message or anything. So the next day my husband contacted the service manager Jonathon who was very helpful and found out what was going on with our car and got right back to us. I did pick up my car yesterday and Jovon was very cold and aloof and not a word or apology about his non response etc. Terrible customer service on Jovon's part. I felt very unimportant and like an inconvenience.
