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September 2023 by Gisela Hodgson
This is the best locally owned and operated shoe store in Athens!! It’s not franchise driven. I have an amazing experience each and every time I buy a pair of running shoes. The customer service is outstanding, and the product was exactly what I was looking for. I am pleased with the service I received from this business. The knowledge they have helped me to find the perfect FIT shoe.
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September 2023 by Kristin Bryant
I did not have the experience that led me to visit the store. I was told it is an excellent place to shop, based on their in-depth specialty fit analysis. However, when I visited the store on 08/25, I was asked upon entry what kind of workouts I do. I explained I enjoy HIIT workouts, walking, and occasional lifting. The woman, who seemed to be the owner (big diamond wedding ring), immediately told me there is no need for a fitting and proceeded to ask what size I normally wear. I was thrown off, given the guy next to me was talking about how they recommended a completely different size than shoes he wears to walk in. It was my birthday, and I was excited to be fitted for something as I build up my strength. Working out has always been favorite stress reliever. I was diagnosed with endometrial cancer this year and had a complete medical hysterectomy, which caused me to pause my favorite stress reliever for months. I don't understand why I was treated differently and I regret purchasing the shoes.
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September 2023 by Caleb Scott
Went into this store with high hopes based off the reviews. Unfortunately, I had a negative experience. To start, I didn't receive the fitting process mentioned thoroughly on their website, and was given shoes all different sizes (from 9.5-11.5) that were practically hanging off my feet due to how large they were. The employees seemed much more focused on the gentleman who was trying to market his products to the store, and were far more concerned about trying to make a deal with his startup company. Maybe it's because the guy mentioned being associated with UGA football, but it honestly rubbed me the wrong way. I was disappointed and feel like I wasn't offered any of the services that I specifically went to this store for. Lastly, I walked out the store thanking them for their time and help, and they didn't even acknowledge my comments or presence as I walked out the door. I hardly ever give reviews, but I'm disappointed.
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December 2022 by Happy AsIcanB
I needed some dependable shoes asap! I was so happy to find them at Athens Running Company vs making a trip to Loganville or Duluth. I, however saw a discrepancy and call the store. To my surprise, they were very understanding and apologetic. Brad offered me three options to resolve the issue. Amazingly, they drove the replacement shoes to my house, in the cold rain!! They were even nice enough to throw in a pair of free socks and a coupon for future purchases. That's what you call top tier customer service! I definitely will be telling my friends and family about this place! Thank you Brad and everyone else involved, you're awesome!!
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November 2022 by Wayne Whittle
I google searched for Hoka brand shoes and this company popped up. I drove 55 miles one way to shop based on the reviews and was not disappointed! I'm 65 years old and have shopped at every imaginable shoe store there is, including other countries. This was by far the most enjoyable, rewarding shoe buying experience I've ever had! The young man was really attentive and knowledgeable about not only shoes but the physiology behind selecting the best shoe for my specific needs. I will be back!
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November 2022 by James Ellis
In town for UGA/TN game. Had breakfast in 5 points and stopped in at ARC. Brad was super helful and got my wife set up with some new Brooks. My son was able to score a pair of New Balance shoes. Employees took time let us know we are valued customers. Would highly recommend this store.
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October 2022 by Matthew Nichols
Awesome service, help, and advice. Great selection of shoes to pick from.
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September 2022 by Christina Dimitriou
Excellent customer service. Greated right away. This was a fresh surprise, after visiting their competitors, down the street who did not acknowledge that we were there. I walked out and was very satisfied with Athens Running Company. They have my business for life.
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September 2022 by Alistair 1924
Great folks, my wife and I were both fitted for shoes (a free service) and picked up some high quality socks on sale. The staff is super helpful and ready to answer any questions you may have.
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August 2022 by Judy Parks
After settling on a pair of Altras on Wednesday, this morning I was able to walk for exercise without pain. I haven't been able to do that in months. Thank you to the young man who helped me through trying on 8 or 9 pairs/styles of shoes so that I had exactly the right shoe. He also suggest a product called Quell that helps with pain. I immediately thought of a dear friend who was in a serious car accident several years ago and who lives in constant pain. I showed her the website for the product today, and it's something she is going to check into. I apologize that I can't remember the name of the young man who helped me. He was knowledgeable, patient, and friendly.
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July 2022 by Levi Cavender
This was the first running store my friends and I visited and it could not have been a better experience. Brad was extremely helpful and knowledgeable. I failed to catch the name of the lady who also helped us but she was just as informed and helpful. We’re new to running and they took the time to explain things to us and helped us to find the right fit for us. It also feels good to support a local business. Highly recommend this place for anyone interested in running. We’ll definitely be back.
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April 2022 by Kayla Hicks
I have experienced excellence at Athens Running Company before and am happy to say we had stellar service again. We were shown shoes that were appropriate to our needs and our goals we hope to achieve. They took time with both of us offering an array of choices and really dialed it in to find us the best fit. Thanks guys we will see you again real soon.
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April 2022 by Ralph Jackson
They're friendly, knowledgeable, and patient. My feet and I are happy.
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February 2022 by Sylvia K.
Brought my Mom (age 92) in because she has starting having pains in the balls of her feet. Couldn't have asked for more knowledgeable assistance! She's walked around all afternoon and evening exclaiming that her feet feel so good! Many many thanks for finding the perfect shoes. (Also enjoying the ones they helped me select).
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February 2022 by RAH
Really stellar group of people who work here. Everyone was kind, professional, and answered all my questions. They helped me find the perfect shoes based my individual needs.
