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January 2024 by Mohamed Elbadawy
Staff members there are very helpful and cooperative and the best in my opinion is less waiting time to get your service.
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November 2023 by Bank Big
Came to the store at 5:30 pm to find a sign on the door saying went to grab lunch be back at 5:25 waited outside for 20 minutes no one ever showed up
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July 2023 by Ron S.
This phone company should be shut down and they all should be locked up in prison for life. Everyone at this company lies just to make a commission check.
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July 2023 by Madison Seagraves
went in to pay off & trade in my phone, was in & out within 15 mins. super smooth process!
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July 2023 by Huy Hoang TRAN
Staffs are super friendly and helpful. Great experience here.
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June 2023 by natalie bissell
This location is the best location I’ve been to in Athens. The workers there go above and beyond in customer service and explain everything clearly and precisely. I recommend going to the Lexington location in Athens, GA. They always make sure their customers are comfortable and get exactly what they need.
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June 2023 by Michael Baugh
Aidan was really helpful and was able to answer all my questions!
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February 2023 by Titus Norman
The employee was very helpful and moved through the line efficiently. He had a fantastic deal setup for me even though I wasn’t able to switch yet.
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October 2022 by Rob “Bump” Simpy
Miguel was awesomeEven though he was helping others in the store he paused to greet us. And let us know that he'd be with us shortly.He was the only clerk in the store any multitask and handle three customers at once in betweenEach other .He insured we were Full satisfied prior to leaving the store.
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June 2022 by Justin Ellis
This review is for the regional Sales Rep named Nathan only. Since regional reps don't have a home store this is the only place to post a review of the poor customer service provided by Nathan in the Athens Area. If Nathan arrives at your home during the installation of any AT&T Service do not do business with him. He is error prone (he set my wife's phone as the lead account which would cause enormous problems for any account), does not focus on customer satisfaction details (insisted that a white phone was not available, yet it was), fails to fulfill commitments and promises (by insisting we order the wrong phone but offering to swap it out after arrival, but never following through on that commitment), and will not return phone calls and texts (to correct problems that he created). The purpose of a sales rep is to "assist" in creating a better sales experience than you might have online or by phone. Nathan will do the opposite, disappointing at every turn. AT&T compounded the problems de-activating my wife's existing phone service while she was traveling and before the correct phone had been delivered (demonstrating an unacceptable degree and frequency of incompetence). Even with AT&Ts larger customer service problems (acknowledged by store staff during the poorly communicated and cumbersome return policy) most of the problems began and ended with Nathan.
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June 2022 by Diana Burdette
Justin was helped me get my new phone going. Justin's Customer Service is Awesome.
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March 2022 by Rob Simpson
Miguel was awesomeEven though he was helping others in the store he paused to greet us. And let us know that he'd be with us shortly.He was the only clerk in the store any multitask and handle three customers at once in betweenEach other .He insured we were Full satisfied prior to leaving the store.
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January 2022 by C Bramlett
Brad was very help ,kind, patient,considerate.This store is lucky to have you.Thank you Brad .God bless you
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December 2021 by Elouise Johnson
I go in the store often the female Manger is very helpful to her costume she do all can to help she is good with what she knows check her out and see for yourself
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September 2021 by Valorie Vadotta
Store was very well kept and Chris was fantastic and gave me the service I needed!!
