AutoZone on West Broad Street in Athens is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. The staff is consistently described as very helpful, kind, and patient. Employees are known for going above and beyond, willingly assisting customers with tasks like changing a flat tire, installing tricky headlights, and replacing car batteries. The service is called awesome and highly recommended. The store provides a calming and reassuring presence for customers, including new drivers, making them feel safe and supported. This location appears to be under new and improved leadership, transforming it into a favorite parts store in town. Many customers express deep gratitude and state they have become loyal customers because of the amazing service and awesome people.
Great customer service, staff is very knowledgeable.
January 2025
The people who work here are so so helpful. They did not even have to, but they all willingly wanted to help me change my flat tire that I frantically rolled up with. They knew exactly what they were doing and found the correct parts that went with my car. I 100% recommend. Awesome people and awesome service
December 2024
Very helpful staff, my new favorite parts store in town! Location used to be a zoo but appears to be under new and improved leadership. Highly recommend.
