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January 2024 by Steven Graves
I've been a customer for almost 10 years and Car Craft has always taken very good care of my vehicles. I am confident about their work and love the service. Diana was over-the-top helpful when my starter went out and they had me back up and running so I could get back to work by mid-afternoon. Thanks, guys!
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January 2024 by Colleen O'Brien Cherry
Great service and professional atmosphere. Tanya was excellent to work with and kept me informed along the way and they even gave me a loaner car while my car was being worked on. A+ highly recommended!
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November 2023 by Jessica Christianson
Very solid! Tanya was an excellent liaison to help me understand the technician’s thoughts and explaining the estimate. She made it easy to pick up the car after work, and was very patient/ thoughtful with her communication. They have an easy drop off option too (outside of their business hours)- so you can make it work with your schedule. Very reasonable pricing for initial diagnostics. They are comfortable dealing with German cars
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November 2023 by Maddie Dozier
I had a great experience! They were very up front about costs & when to expect my vehicle maintenance to be complete. Brett was very helpful in person & over the phone. They also offer a student discount which is always a plus.Service: Body & Trim
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November 2023 by Amy J.
The most amazing service. Highly communicative, super friendly, fair pricing. Above and beyond! They took care of our daughters car while she's away at school, and made the whole process so seamless. They even provide transportation service to, and from the Athens area, within their business hours. A++
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November 2023 by Ruth Ferguson
I am in town for a temporary work assignment and this was my first experience at Car Craft. The personnel were friendly and I didn't have to hang out at the shop all day because someone dropped me back at my hotel and picked me up when the work was completed (I think there is a limit of 10 miles). If I did have to stay at the shop, the place was neat and the area I would have to hang out in is comfortable enough for a repair shop. They provide coffee, tea, water and cold drinks. They job I had was not cheap, but I don't have anything else to compare it to. The repair was unexpected, but they were able to have me car back to me the same day, which I appreciated.Edited: I forgot to add that they got the fix right.Service: Electrical repair
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November 2023 by Alec Hodson
Car Craft of Athens always takes great care of my specialized cars and always stands behind their top notch work. Tanya always does a great job keeping me informed on work status and goes above and beyond to find the best prices for hard to find parts to keep my 20 year old Jaguar running like new. No small task - Thanks guys!
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October 2023 by Michael Saunders
These guys know what they’re doing, they listen carefully, and they deliver prompt and excellent service. I trust them and rely on them. As much bad customer service as there is in Athens, it really is great to find people who are both competent and responsive. Beyond that, I appreciate the warmth and friendliness. I am very very encounter at Car Craft and the people I deal with. Many thanks to you guys for your excellent service.
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October 2023 by E B
Ned at Car Craft took awesome care of me and my VW. I was very pleased and impressed that he took the time out of his day to call me and walk me through every point of the service I needed. He was very thorough in his explanations and always had an answer to my questions or concerns. Hoping I don’t need service again soon, but if I do, I will be coming back to Car Craft! Free rides, trustworthy and nice people, and incredibly fast service!Service: Auto engine diagnostic
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October 2023 by Richard Kuriger
Absolutely trustworthy and professional! Brett kept me informed the two days it took to do our repairs. They offered a ride to and from the shop if needed. At the time of pickup Richard (our mechanic) walked out with us and reviewed everything he worked on and ensured we were happy. Their work is warrantied as well. I would highly recommend !
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September 2023 by Blake Lawson
Dropped my van off to get oil changed and ac looked at. They were able to not only change my oil but fix my ac as well. I would definitely come back. I also dealt with a gentleman named Brett who was very helpful, nice, and professional.
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September 2023 by Beverly Ulery
Recently moved to Athens and was looking for a place to service my VW. Read the great reviews at Car Craft and decided to give them a try. Couldn’t be happier! Honest, trustworthy and efficient is how I would describe Car Craft. So happy I found them! They go out of their way to make sure you get the service you need and expect. A++Services: Transmission
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September 2023 by James Henderson
I bought a modded Lexus IS250 and at the time didn’t realize how bad of a state it was in. The guy I bought it from had 0 clue what he was doing when we modded the car. I spent months trying to fix everything and took it to countless places who all told me the car wasn’t worth fixing and would be better off in a dump. However, after 1 trip to this place they quickly fixed everything wrong with it (countless electrical and sensor problems, alignment, missing parts all over the car, broken sunroof, for only $1500 when all other places told me it would be $10000+. I am forever grateful to them for what they did it for me and I will take all my cars to them for the rest of my life.
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September 2023 by Anna Wilfong
I recently moved to Athens and hadn’t found a good mechanic. I had an emergency brake replacement come up and car craft was able to work me in and get me back to work so quickly! Tanya made sure I got exactly what I needed and took the time to thoroughly explain all the repairs to me. They’re an honest/trustworthy shop and are super accommodating and friendly. So glad to have found car craft!
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September 2023 by Susie R
Hands down, friendliest and most transparent mechanic business I have ever dealt with. Efficient, knowledgeable, thorough and fair. Customer service is more like a personal customer experience. If you need something for your car, whether it’s an oil change or a blown radiator ?, go see these folks! A++Services: Auto engine diagnostic
